We’re seeking a savvy, detail-oriented eCommerce professional who thrives in a dynamic environment, embraces learning, and communicates effectively across teams. As an Implementation Specialist on our Technology Services (Mission Control) team, you’ll help build and maintain technology solutions that power our clients’ promotional programs.
You’ll work closely with our Implementation Manager and key stakeholders to bring online branded merchandise experiences to life—configuring, customizing, and supporting online stores that reflect each client’s brand and goals.
About the Role
We’re seeking a savvy, detail-oriented eCommerce professional who thrives in a dynamic environment, embraces learning, and communicates effectively across teams. As an Implementation Specialist on our Technology Services (Mission Control) team, you’ll help build and maintain technology solutions that power our clients’ promotional programs.
You’ll work closely with our Implementation Manager and key stakeholders to bring online branded merchandise experiences to life—configuring, customizing, and supporting online stores that reflect each client’s brand and goals.
What You’ll Do
- Collaborate with internal teams and sales partners on new and existing client store programs.
- Translate requirements from key stakeholders into functional online stores.
- Build, modify, and maintain online solutions using Boundless proprietary technology and third-party SaaS platforms (Shopify, Liftoff Commerce, OrderMyGear, etc.).
- Configure store back-end infrastructure to meet client needs and ensure mobile responsiveness, accessibility, and data security.
- Provide data entry, code manipulation, and graphic/image uploads to support online store implementations and modifications.
- Write, edit, and troubleshoot HTML and CSS3 within established templates.
- Upload and manage content, images, and product data for store implementations.
- Maintain strong brand alignment across client programs.
- Manage scope and expectations, keeping stakeholders informed through proactive communication and project updates.
- Support ongoing enhancements, troubleshoot issues, and contribute to continuous improvement initiatives.
- Perform ad hoc tasks related to the implementation and launch of client technology solutions.
What You’ll Bring
- Education & Experience: High school diploma and 2+ years of relevant business or technical experience.
- Technical Skills:
- Hands-on experience with eCommerce platforms like Shopify, Liftoff Commerce, and OrderMyGear required.
- Functional experience with HTML and CSS3 preferred.
- Familiarity with web accessibility standards (WCAG 2.1) and data security principles (a plus).
- Experience with Adobe Creative Suite (a plus).
- Professional Skills:
- Strong organization, attention to detail, and ability to manage multiple projects simultaneously.
- Ability to set priorities and make sound independent judgements.
- Excellent communication and collaboration skills across teams and clients.
- Analytical and creative problem-solving abilities with a growth mindset.
- Deep respect for client brand standards and a commitment to quality.
Why Boundless
- Flexible schedule with remote and hybrid options
- Medical, dental, and vision insurance
- Paid time off
- 401(k) with company match
- An abundance of cool swag
Location: Remote or Hybrid (Austin, TX; St. Paul, MN; Cincinnati, OH)
Work Schedule
Monday – Friday, with flexible hours between 8:00 AM – 7:00 PM
At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.
About Boundless Network:
It’s an exciting time of growth and development at Boundless, as we are acquiring other like-minded branded merchandise distributors while remaining steadfast in our commitment to providing excellent customer and employee service on an evolving technology stack. We are proud of our enviable culture built on strong core values, a pioneering mindset, a people-first mentality, and a fun yet high-achieving work environment that celebrates each other’s wins. We also offer full comprehensive health care benefits, paid vacation, and matching 401k.
Boundless has been recognized in:
- Inc. 5000’s List of America’s Fastest Growing Companies
- 2025 PPAI Best Places to Work
- Top 20 ASI and PPAI Distributor
Top Skills
What We Do
We believe promotional products should be easy and with Boundless, it is. We work with brands who are as passionate as we are at elevating their brand image to create long-lasting, positive connections with their target audiences. Boundless is the first promotional product distributor to bring together the people, product, and technology platform to turn ordinary products into extraordinary campaigns and ultimately help organizations inspire Brand Love. Our Creative Experts ideate and source the best products to exceed campaign objectives and expectations, while our technology platform provides easy ordering and collaboration tools and is the only solution to capture 100% of category spend. We provide solutions for awards and recognition programs, corporate gifts, direct mail and fulfillment, tradeshows and events, print material, fundraising and incentive programs, online and inventory stores, completely custom one-of-a-kind campaigns, and so much more, no idea is too big; you dream it and we will make it a reality.
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