The Role
Manage daily HR operations, ensure labor law and safety compliance, oversee full-cycle recruitment and onboarding for hourly staff, handle employee relations and investigations, advise managers on performance and discipline, and run engagement and recognition programs to support retention.
Summary Generated by Built In
Key Responsibilities1. Daily HR Operations & Compliance
Key Responsibilities
Skills, Knowledge and Expertise
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Supervise the daily administration of HR policies, procedures, and tracking systems.
Ensure full compliance with local labor laws, corporate mandates, and health/safety regulations.
Maintain accurate and secure employee files and assist with payroll processing queries.
Manage the full-cycle recruitment process for hourly staff and supervisors (job postings, interviewing, background checks).
Partner with department heads (e.g., Executive Chef, Executive Housekeeper) to forecast seasonal staffing needs.
Lead orientation and onboarding programs to embed new hires into the hotel's service culture.
Act as the primary point of contact for employee grievances, conducting fair and documented investigations.
Advise department managers on progressive discipline, performance management, and conflict resolution.
Organize staff recognition programs, employee celebrations, and engagement initiatives to boost retention.
Key Responsibilities
Talent Planning
Talent Acquisition
Payroll Management
HR Office Operation Management
Employee Relation
Talent Acquisition
Payroll Management
HR Office Operation Management
Employee Relation
Skills, Knowledge and Expertise
Interviewing Skills
Talent Sourcing & Selection
Emotional Intelligence
Organizational Skills
Talent Sourcing & Selection
Emotional Intelligence
Organizational Skills
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Supervise daily HR operations, policies, procedures, and tracking systems
- Ensure compliance with local labor laws and health/safety regulations
- Maintain accurate and secure employee files and assist with payroll processing queries
- Manage full-cycle recruitment for hourly staff and supervisors, including job postings and interviewing
- Perform background checks and candidate screening
- Partner with department heads to forecast seasonal staffing needs
- Lead orientation and onboarding programs
- Act as primary contact for employee grievances and conduct documented investigations
- Advise managers on progressive discipline, performance management, and conflict resolution
- Organize staff recognition programs and employee engagement initiatives
- Interviewing skills
- Talent sourcing and selection
- Emotional intelligence
- Organizational skills
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.








