BetterCloud is the market leader for SaaS Operations, enabling IT professionals to maximize their operational agility.

Technical Recruiter at BetterCloud (Remote)

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BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.

This role is based out of our new and exciting Mexico City Office. Mexico City is our first office outside of the US and you’ll be one of the first employees there helping us build the office from scratch and shape an amazing culture. We’re headquartered in New York City, with a large presence in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

As a BetterCloud Technical Recruiter, you will be responsible for the recruitment process from sourcing all the way to making an offer for all roles in Mexico City. You’ll work closely with our Head of Talent, the Mexico GM, Product and Engineering leadership team and hiring managers to seek out skilled individuals who will contribute to the BetterCloud team. Given the fast-paced environment, we are looking for someone independent and practical who can operate with a high sense of urgency and collaborate with any type of personality. Our recruiters are aligned to organizational functions, but will be expected to flex when needed! 

About You:

  • 4+ years of full cycle recruiting experience, a mix of agency and in-house with a high growth organization is preferred. 

    • Experience working in a fast paced SaaS environment is a ++

  • English is the business language of BetterCloud. Candidates are required to have a TOEFL proficiency or equivalent.

  • Proven success recruiting in Tech, with the ability to adapt and support the business wherever needed

  • Experience recruiting Backend, Fullstack, and Test Automation Engineers in addition to technical leaders

  • Experience creating and building a new office from scratch is a +

  • Foundational knowledge of Google Enterprise, Greenhouse, and LinkedIn’s full suite of products

    • Experience with Charthop and Gem is a ++ 

  • Experience finding talent from Technical resources like GitHub and StackOverflow

  • Extremely organized, strong attention to detail, and process-oriented

  • Prompt and effective communication skills, both written and verbal; you’ll be "client facing" and will need to shift gears when speaking to a technical stakeholder and a non-technical resource - adaptability is critical


What You’ll Do

  • You will be our 2nd recruiter in Mexico City, we’ll look your way for guidance on the market and building our brand in Mexico

  • Manage the full life-cycle of recruitment, from sourcing and screening to offer process, negotiation and closing, with a keen eye for documentation

  • Partner closely with hiring managers and department leads from kick-off to debrief of each search; ensuring flawless process execution

  • Understand engineering projects and priorities and convey those to candidates

  • Develop strong relationships with all candidates, understanding their needs and continually supporting them throughout the process

  • As a scaling company, we need to constantly improve our recruitment process so we need you to have a mind-set of “how can I be doing this more efficiently” and “why am I hitting a roadblock with this particular role.” Also, your ability to get creative in sourcing from messaging to events will be critical to your success. This is extremely important in launching in a new market!

  • Collaboration is key here at BetterCloud. Our recruiters are part of the greater People Team - looking for candidates who are interested in working on creative and cross functional people projects

  • Looking for a strong BetterCloud ambassador, in this role you have the opportunity to rep our values both internally and externally! 


By the end of Week 1, you will: 

  • Get a first look into our Talent Systems, processes, and our approach to recruiting

  • Get to know your team and the rest of the team building our exciting new MX office! 

  • Cover off on the Employee Onboarding process from start to finish

By Day 30: 

  • Be familiar with our open roles and job descriptions and requirements

  • Shadow your peers - you'll start the month by shadowing calls, kickoffs and weekly syncs but by the end of the month you'll be assigned your first role!

  • Sit through your 30-Day review with a list of wins, and growth areas to focus on moving forward

  • Transition from learning to doing - meet with our Mexico City hiring team and be ready to dive in on scaling out BCMX.

What We Offer

  • Hybrid work model with up to 2 days per week working from home

  • Generous vacation policy, plus paid sick/mental health days, and paid holidays

  • Seguro de Gastos Médicos Mayores, Seguro de Asistencia Médica, Vision Insurance, Dental Insurance, Life Insurance and dedicated mental health resource**

  • Equity options 

  • financial wellness support, and WFH stipend

  • Plus more… Think events, killer swag and a strong BetterCloud Community!

*Remote - This role is not eligible for remote employees. Employees must be based in the Mexico City area.

** These benefits will be available shortly after the company has 10+ employees in Mexico City due to insurance limitations and rates. Until that point, employees will be provided with a monthly allowance on top of their salary for these purposes.

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What are BetterCloud Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Chocolate Rain, Rainbow Mafia,CurryCloud, Women of BetterCloud & Juice
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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