Technical Recruiter, Support at Cisco Meraki

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At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most significant to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.

Cisco Meraki is looking for a highly motivated and capable recruiter to join our technical recruiting team. This role is for someone who thrives in a face-paced, growth-focused environment. You will partner closely with our Network Support Engineers and Leadership team to create and drive forward recruiting processes, ensuring a rich, versatile and diverse pipeline to build the future of the Meraki Technical Support strategy. You will have the freedom to experiment with new ideas and drive towards building diverse and passionate teams. You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and onboarding.

Responsibilities:

You will be responsible for the full life cycle of recruiting efforts for experienced hires. This includes scoping roles, generating pipeline, screening, setting interview strategies and extending offers

Partner and act as a talent consultant with hiring managers to fully understand the business and set recruiting priorities. Develop and drive an engaging candidate experience.

Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.

Develop a high-touch exceptional candidate & hiring manager experience

Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships

Solve problems and produce solutions by critically thinking, collecting and analyzing data, and identifying alternatives when circumstances change

Foster Cisco Meraki’s Technical Support philosophy and mission throughout various channels to creatively source, attract, engage, and a versatile, passionate, diverse pool of candidates

Requirements:

  • 5+ years of full cycle recruiting experience with a track record of closing high-quality candidates Bachelor’s degree
  • Organizational skills with attention to detail and the ability to prioritize in a high volume environment
  • True passion for the candidate experience and natural relationship builder
  • An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy
  • Passion for the mission, product, and culture of Cisco Meraki
  • Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all stature with professionalism and tact

Why Cisco Meraki:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars! We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Candidate Location Eligibility:
Chicago, IL
San Francisco, CA

Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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