Talent Operations Specialist
Talent Operations Specialist
Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Talent Operations Specialist. The person in this role will own and project manage the innovation, introduction and effective adoption of programs, processes, and systems that will enable hiring success at Webflow. You’ll bring a strong point of view about world-class recruiting methodology in order to continuously improve the way we create and manage training, most effectively source candidates, and efficiently interview and hire incredible talent. You will achieve all of this by communicating openly, keeping DEI at the forefront of everything you do, and consistently delivering extraordinary service with kindness.
About the role
- Location: U.S. remote
- Full-time exempt
As a Talent Operations Specialist, you will…
- Develop robust documentation and training content to empower new and existing Talent Team members and hiring partners
- Build, refine, and implement programs such as new recruiter onboarding, interviewer training, and employee referral
- Lead and facilitate trainings on new and evolving talent programs, systems, tools, and initiatives
- Partner with cross-functional stakeholders to create compliant and efficient processes in adherence with our global expansion strategy
- Establish best practices and procedures for Greenhouse (ATS) utilization and all other recruiting-related tools and systems
- Be the main point of contact for day-to-day Greenhouse troubleshooting and systems/process questions for both the Talent Team and our hiring partners across the organization
- Flex between high-level strategy and in-the-weeds execution
- Coach team members on talent operations best practices
That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly.
About you
You’ll thrive as a Talent Operations Specialist if you have:
- Significant experience in Talent Acquisition, including experience leading recruiting operations or a similar operational role
- Experience implementing, customizing, and ensuring adherance to applicant tracking systems (Greenhouse specifically would be a plus) and other recruiting tools to support successful scaling in a high-growth organization – ideally in a startup environment
- Experience building, revising, and scaling recruiting processes in a rapidly growing global organization
- Experience ideating, building, and leading adoption of various recruiting related programming
- Experience in L&D, specifically focused on recruiting related training and onboarding
- A strong passion for internal and external customer and candidate experience, and excitement for helping others remove roadblocks and move quickly
- Strong project management skills and operational rigor, with the ability to translate vision into action
- A high level of ownership, organization, confidentiality, attention to detail, and a penchant for documentation
- The ability to thrive in ambiguity and complexity, and problem-solve with the goal of emerging with strategic plans and deliverables
- Excellent cross-team collaboration and stakeholder management skills
- Background in business operations and/or analytics (a plus)
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that meeting just 50% of a role’s requirements puts you in the running.
About us
At Webflow, we believe that what we’re doing doesn’t define our success — so we focus on our “why" and "how".
Our mission
To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.
Our core behaviors (how we act)
- Earn customer trust
- Get it done, do it right
- Practice candor with care
- Dream big, ship often
Our commitments to you
- We’ll pay you! This is a full-time, salaried position that includes equity
- We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses
- We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days
- We offer flexible parental leave
- We provide remote employees with the equipment they need to create a great remote work environment
- We will offer you the support you need to help you grow as an impactful Talent Operations Specialist and a human being
Ready to apply?
If you share our values and our enthusiasm for empowering the world, we’d love to review your application!
Note: you'll need valid U.S. work authorization to join us.
Please note that a background check and employment verification is required for this position. We may obtain one or more background screening reports about you, solely for employment purposes.