Talent Operations Associate at Carrot Fertility

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About Carrot:

Carrot Fertility is the leading global fertility benefits provider for employers and health plans, built to support employees through their lifelong fertility healthcare journey. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.

The Role: 

Carrot is seeking a Talent Operations Associate who will be integral in growing Talent at Carrot and keeping us operationally sound. This dynamic opportunity will be ideal for someone who loves to organize as you will have the opportunity to manage all the behind the scenes facets of recruiting. You will be the recruiting team’s right hand in managing projects, getting roles up and running, drafting offer letters, performing data audits across systems, and overall ensuring the teams’ overall success in landing the best talent.  You’ll have the opportunity to partner closely with stakeholders across the business who are helping to deliver fertility benefits to people globally, as well driving  processes and operations that will be key to Carrot’s growth with a major focus on DE&I projects. You are passionate about delivering a top notch candidate experience that sets us apart in the industry as one of the best places to work. This is a great opportunity to work with Senior Leaders to help us build a diverse organization at all levels.

The Team:

You’ll be reporting into our Manager of Talent acquisition and working closely with our team of 4 recruiters each aligned to various business units. You’ll also be partnering closely with other members of the People team as well as Finance to drive success in our hiring goals, but you will also work with various leaders across the organization to ensure a diverse and equitable workforce. 

Minimum Qualifications: 

  • 2+ years in a similar recruiting operations function
  • Knowledge in office applications and software including ATS systems (Greenhouse strongly preferred)
  • Comfort communicating with a diverse group of internal and external stakeholders; proficiency in both written and verbal communications
  • Strong organizational skills and attention to detail
  • Eagerness to work independently as well as part of a team with flexibility and willingness to learn and take initiative on a variety of tasks and projects 

Preferred Qualifications: 

  • Digital Health or Saas Start Up experience preferred
  • Experience with Gsuite, Docusign, Greenhouse, Slack
  • Comfort utilizing data to help drive your decisions and influence action

Why Carrot?

Founded in 2016, Carrot now supports 400+ companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East. Carrot has been honored by CB Insights as one of the world’s most promising private digital health companies, named to Fierce Healthcare's Fierce 15 list highlighting the most promising healthcare companies, and recognized by Fast Company as a World Changing Ideas honoree, which spotlights companies that are tackling society's biggest problems.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • ReactLibraries

An Insider's view of Carrot Fertility

How would you describe the company’s work-life balance?

As a new mom in sales, I was anxious to return from leave but Carrot has been incredible! I’ve been encouraged to create a schedule that fits my needs, allows me to be successful at work and present for my family. We’re encouraged to set our own working hours, take breaks, take time off and management leads by example. I love working at Carrot!

Lauren

Mid Market Account Executive

What's the biggest problem your team is solving?

Scalability! As Carrot evolves, we want to empower the growth of our codebase & offer more features within our product. We are planning to migrate to a Microservice architecture to help decouple the addition & sustenance of domain complexities. With the saved time & resources, we can better help our members navigate their family forming journeys.

Trisha

Product Engineer

How has your career grown since starting at the company?

During my time at Carrot, I've had the great privilege of taking part in our rapid growth year after year. At the same time, I have been able to 10x my personal career growth. I feel that I am able to make an impact on Carrot's processes and culture every day, which motivates me to push the envelope towards my own career goals.

Dan

Engineering Manager

How do you empower your team to be more creative?

I'm quick to call a brainstorming session. Being creative, to me, is simply considering new ways to do old things. I love getting the spreadsheet warriors on the whiteboard. They quickly get over any fears about "drawing", and I get the opportunity to understand how they communicate, and gain ideas from a new perspective.

Rodney

Web Developer

What are Carrot Fertility Perks + Benefits

Carrot Fertility Benefits Overview

At Carrot, one of our top priorities is to maintain the health and wellbeing of our employees and their families. To best meet the needs of our remote-first workforce, we offer competitive benefits including a $15,000 lifetime maximum benefit for family forming needs, covering egg freezing, IVF, adoption, gestational carrier services, and more; several telehealth resources, including guided meditations and mindfulness programs, access to licensed therapists, and video chats with board-certified physicians from the comfort of your own home; a $100/month productivity stipend that can be used to cover anything from your morning coffee ritual to a dog walker, gym membership, or your phone bill; a $250 stipend to help create your perfect home office setup when you join the team; WeWork credits if you prefer a coworking space for a change of scenery or are looking to connect with a local colleague; and 10+ paid holidays / year plus a flexible time off policy.

Additionally, our team stays connected virtually with weekly #ShreddedCarrots Peloton rides; biweekly company all-hands meetings and celebrations; biweekly coffee chats to get to know people in other departments; and Employee Community Groups, including Carrots for Change (social justice), Rainbow Carrots (LGBTQ+), Carrot’s Latinx, and AAPI Carrots.

Culture
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Carrot was co-founded by Tammy Sun, Asima Ahmad, and Juli Insinger. To learn more about our management team, please visit www.get-carrot.com/about.
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Carrot has launched Employee Community Groups, including Carrots for Change (social justice), Rainbow Carrots (LGBTQ+), Carrot’s Latinx, and AAPI Carrots, with more to come soon!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Carrot offers several telehealth resources, including video chats with board-certified physicians from the comfort of your own home.
Team workouts
Every Friday morning, our team members can opt into a #ShreddedCarrots Peloton ride to work out virtually with fellow Carrots.
Mental Health Benefits
Carrot offers several mental health resources, including appointments with licensed therapists and coaches, as well as mindfulness and meditation programs.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Carrot is happy to provide both non-child bearing and child bearing parents up to 14 weeks of fully paid time off for the birth or adoption of a new child.
Flexible Work Schedule
Remote Work Program
All Carrot team members are fully remote across the U.S. Team members work from home or utilize WeWork facilities across the US where available.
Family Medical Leave
Adoption Assistance
Carrot employees have a $15,000 lifetime maximum benefit for family forming needs, which includes adoption assistance.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Home Office Stipend for Remote Employees
All new hires are offered a $250 WFH stipend to use towards their home office setup and a monthly $100 productivity stipend supports ongoing needs of our employees.
Professional Development Benefits
Job Training & Conferences
All new hires are enrolled in Carrot University to learn about the basics of fertility care, as well as additional professional development trainings throughout the year.
Lunch and learns
Cross functional training encouraged
Promote from within

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