Talent Acquisition Partner at Brightpearl (Remote)

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About BrightpearlWe’re an award-winning tech business, recently named the Top UK SaaS Company to work for. Our UK HQ is located in Bristol, cited as being one of the fast growing technology hubs in the country.Brightpearl is the number one digital operations platform (DOP) for brands and retailers and we are proud to be part of the Sage Group. We manage everything ‘after the buy button’ so that our customers can focus on growing their business. “People First” is one of our core company values, so before we get too into your day to day, here’s a taster of what we bring to the table:
  • The opportunity to work with talented people
  • Have a voice and shape structure, team priorities and culture
  • Flexible working and generous holiday allowances
And that’s not all. Check out our perks and benefits to see what else we offer!

About the Role

Brightpearl is continuing to grow and we are looking for a Talent Acquisition Partner to manage the full recruitment cycle for our US and UK based teams. If your favourite thing is matching candidates with their dream job and proactively supporting the business to attract and hire great people, then we are looking for you. This means sourcing and connecting with candidates for roles across all departments and at all levels, screening applications, and supporting hiring managers all the way through to closing the hire. Bring your experience in reaching and evaluating candidates, and your intuition for spotting the people who will positively augment the Brightpearl team, and in return, we’ll offer the opportunity for you to shape the recruitment experience, work across all teams and levels and build on your skills in a collaborative and supportive environment.

Your Day-to-Day

  • Proactively source active and passive candidates through employee referrals, social networking, internal databases, contact lists, and research;
  • Track and report on quarterly and annual hiring plans;
  • Partner with hiring managers to deliver a successful hiring process, that includes setting clear requirements for the hire, great questions to get to know the candidates and understand their potential and motivation, having diverse representation for decisions, and objective selection criteria;
  • Create engaging job ads and publish in various portals. Analyse the results and adjust our priorities and focus for key roles;
  • Develop methods and recruiting strategies to identify potential candidates, compare candidates' skills to the applicable job descriptions, interview candidates, determine whether a candidate is a good fit for the position, and maintain a pipeline of prospective hires.
  • Proactively network and engage with potential hires through social media, professional groups and events to keep Brightpearl highly visible and attractive;
  • Conduct initial phone screens, evaluate candidates and create shortlists of qualified candidates;
  • Communicate effectively with the hiring team to ensure everyone is prepared and kept informed throughout the interview process;
  • Meet with hiring managers to present qualified candidates and mutually agree upon those candidates to be additionally interviewed or extended an offer.
  • Initiate offers to close candidates by leveraging and partnering with leaders, and other groups as necessary. Negotiate pay within a pre-determined range;
  • Track hiring effectiveness metrics including time-to-hire, time-to-fill and source of hire;
  • Train and advise hiring managers on best practice hiring process, interviewing techniques and assessment methods;
  • Ensure that candidates receive a quality experience throughout the hiring process and seek feedback through candidate experience surveys to help us improve;
  • Ensure smooth transition from offer acceptance to onboarding with periodic check-ins with new hires;
  • Build up our talent pool of potential candidates for future job openings;
  • Manage relationships with our preferred Recruitment Agencies and coordinate recruitment activities;
  • Advocate for diversity, inclusion and belonging, by acting as our checkpoint that we are recruiting without bias and everyone in the hiring team is trained;
  • Research and keep us up to date with the latest routes to a diverse candidate market and hiring trends.
  • Responsible for establishing, managing, training, and updating the recruiting process and policies by comparing and evaluating possible courses of action, and acting or making decisions after the possibilities have been evaluated.
  • Manage the employee referral program and provide periodic training or information sharing about the program.
  • Network with industry contacts to learn and apply industry best practices and to obtain referrals.


About You

  • Proven talent acquisition experience gained as a Recruitment Specialist or in-house Recruiter in a busy, dynamic environment
  • Hands-on experience with recruitment sites like LinkedIn and Indeed;
  • Knowledge of direct sourcing techniques on social media and niche professional websites like LinkedIn and Facebook, with natural curiosity to seek out new ways to reach candidates;
  • Build rapport quickly and foster trusted relationships, appreciating the value of helping our internal customers to achieve positive outcomes and positive engagement with candidates;
  • Excellent written and verbal communications skills;
  • Operational effectiveness - you are highly organised and able to prioritise tasks, manage time effectively and hold self and others accountable to deliver on commitments;
  • Tenacity to seek the way forward and find pragmatic solutions to problems, that deliver the right outcome for Brightpearl;
  • Attention to detail - it’s important that our decisions are based on facts, and that candidates and hiring managers receive timely information and communication that is right the first time;
  • Able to quickly spot opportunities and also when we need to course correct

Desirables or show us your potential to learn on the job:

  • Familiarity with applicant tracking systems such as Workable
  • Awareness of the software industry and our competition


Brightpearl Perks

  • You’ll be joining one of the top UK SaaS Companies based in central Bristol - named top city to live in
  • We offer a competitive salary and a pension matching scheme
  • 25 days of annual leave, plus long service awards and volunteering days to give back to the community
  • We promote health and well-being through comprehensive medical, dental insurance packages with Vitality, Bupa and HealthShield and subsidised gym memberships
  • We support work-life balance through flexible working and working from home opportunities
  • Opportunity to collaborate and share success through company wide socials and All Hands

Ensuring a diverse and inclusive workplace where we collaborate and learn from each other is core to Brightpearl’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a supportive place to work.

**Please note, all applicants must possess the right to work in the UK**

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • JIRAManagement

An Insider's view of Brightpearl

What are some social events your company does?

The Company is transparent with employees offering weekly stand up meetings, monthly all-hands meetings & Friday happy hour in the office. In addition, we have monthly lunch-and-learns, volunteer opportunities & friendly departmental competitions. Holiday parties & group team building activities are an optional way to get to know your colleagues!


Head of HR US

How do you collaborate with other teams in the company?

Brightpearl has given me an amazing opportunity to see creative collaboration, support, and teamwork across departments where even the execs aren't afraid to dive in to assist and support our customers. I am so proud of my company for getting on the Built in Austin's Best Places to Work list, it was well deserved.


Professional Services Project Manager

What makes someone successful on your team?

You have to be a self starter and vocal about what you need. Management wants you to be successful and will help you along the path to success, so don't be shy.


Employee Experience Manager

What’s the vibe like in the office?

It's great to be a part of a company where your contributions are recognized and encouraged. From day one, I've felt support from the team and have consistently been provided insight on Brightpearl's trajectory. I'm incredibly excited for both the future of my career here, and the future of Brightpearl.


Presales Engineer

What are Brightpearl Perks + Benefits

Brightpearl Benefits Overview

We pride ourselves on being People First. Here's how we are fostering an inclusive and caring culture in a remote world:
-Cover 100% of medical, dental, and vision for employees.
-Offer 20 days of PTO plus 12 paid holidays.
-Buddy program for new team members
- Remote friendly
-Utilize interactive slack tools like Donut
-Work with you on providing all you need to succeed while working from home
-Frequent Socials e.g. our Movie Club, book club, Craft slack channels
- Your choice of curated snacks, coffee or tea delivered to your home
-Peer nominated Values Awards

Volunteer in local community
The Company offers paid volunteer opportunities annually for employees to work together on a community project.
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Brightpearl offers the opportunity for employees to save money on a pre-tax basis for things that they are already paying for on medical, dependent care and commuter expenses.
Disability Insurance
Brightpearl pays 100% of the cost for Short-term and Long-term disability benefits.
Dental Benefits
Brightpearl's dental plan pays 100% of the cost for preventive care 2x in a 12 month period. The employee premium is covered at 100% by the Company.
Vision Benefits
Brightpearl pays for 1x base annual salary for every employee.
Health Insurance Benefits
We have two Medical plans. A High Deductible Plan with a HSA option which the Company contributes to every pay period. Also a traditional PPO plan. Both employee premiums paid 100% by the Company.
Life Insurance
Brightpearl pays for 1x base annual salary for every employee.
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Our 401K plan is currently through Vanguard and offers a wide selection of funds to choose from to round out your saving options. We also offer a ROTH choice as well.
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our PTO plan gives employees 120 hours of time to use for vacation or personal reasons.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Brightpearl focuses and the work that the employees contributes and supports each employee to come to work in a casual office dress.
Company Outings
Brightpearl has team-building events, Company-wide holiday parties, a BBQ family-friendly event and many opportunities for happy hour as well.
Stocked Kitchen
Brightpearl has a stocked kitchen with coffee, tea and snacks.
Some Meals Provided
The Company will host frequent lunch and learn opportunities for the employees.
Happy Hours
Parking is reimbursed up to $150 per month for parking in Austin.
Fitness Subsidies
We have partnered with Gold's gym to offer our team discounted rates!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Brightpearl has an Employee Assistance Program which provides free and confidential counseling and financial advice.

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