Talent Acquisition Coordinator

| Hybrid
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Turn your passion for collecting into a career at Collectors Universe. We're the leader in third-party authentication and grading services for high-value collectibles including trading cards (Professional Sports Authenticator), coins (Professional Coin Grading Services), video games (Wata), event tickets, autographs, and memorabilia. If you’re a collectibles enthusiast, or if you want to help us in leading the global expansion of the collectibles market through our values of integrity, teamwork, and innovation, we’d love to hear from you. 

In this role, you'll work with the Talent Acquisition Team to hire the world class-group of professionals that make our goals achievable. You'll work with hiring managers across our variety of teams (Corporate, Technical, Operations) as the candidate advocate for every person interviewing at Collectors. You’ll also coordinate each step of a candidate’s interview cycle from start to finish, ensuring a smooth, professional, and high quality interview experience for all candidates. 

This role reports into the Director of Talent Acquisition Programs and Operations and will be based either in Santa Ana, California or New York.

What You'll Do:

  • Manage CU’s constantly growing and changing interview calendar effectively to enable us to achieve our hiring goals
  • Initiate and manage full-cycle communication for the coordination process, from initial outreach when a candidate applies, to coordinating interviews at the Collectors Universe office
  • Help drive impact on the candidate experience as the first point of contact for candidates, as well as be a resource and own the entire candidate experience throughout the recruitment process
  • Manage a high volume of applicants and interviews for candidates using scheduling software
  • Collaborate with recruiters and hiring managers to ensure candidates are moved through the recruitment process seamlessly

Who You Are:

  • You have a Bachelor’s degree or equivalent with relevant experience and interest in people operations and/or recruiting  
  • Experience scheduling for multiple individuals and teams
  • Exceptional writing and communication skills and have the ability to work across a variety of internal and external stakeholders 
  • Customer service mentality and are able to maintain composure and sense of humor in high-pressure situations
  • Strong organizational skills and a high attention to detail; you are able to manage a high volume of candidates and emails effectively
  • Ability to think on your feet, change or adapt to ambiguous situations, and juggle multiple priorities at once

Bonus:

  • You have experience working in a start-up environment
  • You have experience working with applicant tracking systems (example: Greenhouse) or G Suite 
  • You have coordinating or recruiting experience

All job postings are on our website. Hiring outreach will come from someone directly employed by Collectors Universe with an @collectors.com email address or @us.greenhouse-mail.io alias. Please note that we also partner with select recruiting agencies. If you think you've been reached out to by someone outside of Collectors, please email [email protected] to confirm if you are speaking with a Collectors employee or one of our approved agency vendors.

About Collectors Universe 

Collectors Universe, Inc. is the leading provider of value-added services to the collectible’s markets. We authenticate and grade collectible coins, trading cards, video games, event tickets, autographs, and memorabilia through our subsidiaries, which include Professional Sports Authenticators (PSA), Professional Coin Grading Services (PCGS), Certified Coin Exchange (CCE), Wata, Collectors Corner, Set Registry, Collectors.com, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated more than 80 million items. We employ over 1,000 people across our Santa Ana, CA headquarters, New Jersey, Seattle, Hong Kong, Paris, Shanghai and Tokyo. For more information, visit http://www.collectorsuniverse.com. 

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]. 

If you are based in California, you can read information for California residents linked here. 

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An Insider's view of Collectors

How would you describe the company’s work-life balance?

Work-life balance is the best here! Collectors really takes good care of every employee and makes sure that everyone here has great work-life balance.

Sun

Senior Software Engineer

What's the biggest problem your team is solving?

Okta integrations for employee authentications for security / ease of use, building a robust server/hosting solution to allow our hosted service to expand, exporting our data to BigData while thinking ahead to allow for scaling and reliability, and Collectors Passport, which will provide a universal authentication platform for our customers/users.

Mark

Systems Engineer

What makes someone successful on your team?

If you are inquisitive, thorough and a problem-solver by nature, you will do great on our team!

Jon

Product Manager

How do you empower your team to be more creative?

I think the best way to empower teams is to present them with challenges and make sure they are set up with the right tools and knowledge to tackle those challenges.

Titapha

Engineering Manager

What is your vision for the company?

Tech first! Creating API's that will be a single source of truth for public/internal use. Moving to cloud where we see provides value. Automating testing and being highly confident on deployments. Leveraging ML & CV for helping in pricing, grading, and error checking.

Mike

Engineering Manager

What are Collectors Perks + Benefits

Collectors Benefits Overview

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All full-time employees are eligible for paid vacation

Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays

Employee Discounts: Employees receive discounts on select grading services for approved submissions

Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending account lets you use pre-tax dollars to cover eligible health care and dependent care expenses.
Disability insurance
Dental insurance
You and your eligible dependents have the opportunity to enroll in a Dental Preferred Provider Organization (PPO) plan offered by Guardian.
Vision insurance
Vision coverage is offered as a Preferred Provider Organization (PPO) plan.
Health insurance
We offer medical, dental and vision insurance coverage for eligible employees and pay a significant portion of the premium for employee coverage.
Life insurance
Collectors provides life Insurance to support your family members or other beneficiaries with financial protection and security.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
This tax-deferred savings and retirement plan allows employees to contribute a percentage of their income to the Company’s 401(k) Plan’s investment funds.
401(K) matching
The company offers a match of 50% of up to 6%.
Company equity
Collectors offers stock options for a number of eligible roles
Performance bonus
Collectors offers performance bonuses for a number of eligible roles
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Paid parental leave includes 8 weeks of paid leave for the birthing-parent at 100% of pay and 8 weeks of paid leave for non-birthing parents, including adoption and foster placement.
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
The Commuter Spending Account can be used to cover qualified transit passes, vanpooling, payments for transportation in a commuter highway vehicle, and qualified parking costs. The parking and transi
Company-sponsored outings
Collectors has company-wide holiday parties and other team-specific events throughout the year
Relocation assistance
Meditation space
Mother's room
Professional Development Benefits
Tuition reimbursement
Promote from within
Continuing education stipend

Additional Perks + Benefits

Our team members are invited to participate in celebrations, holiday events, and team building activities.

One other notable benefit is Employee Discounts: Employees receive discounts on select grading services for approved submissions

Collectors is constantly looking to update its benefits to meet the needs of our employees.

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