Sr. Specialist HR. Operations at Charles Schwab

| Atlanta, GA
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Your Opportunity
The HR Services and Operations team delivers solutions that improve the way Human Resources is delivered at Schwab. This team supports HR Technology, Staffing & Training operations, and various HR functions with daily system administration and information system services. The team's purpose is to drive standardization and operational efficiency. Training Operations is a subset of HR Services & Operations and provides logistics and implementation support for training activities supported by Schwab's learning management system (LMS).

What you are good at
  • Consulting with training partners regarding program structure and set up to identify efficient implementation to provide the best user experience, effective training communications, reporting and survey needs as needed.
  • Participating as a project member for large training rollouts to represent the training operations' perspective.
  • Managing training activities into the LMS for all activity modalities and coordinating with internal partners to load vendor third party content.
  • Acting as a point of contact for any miscellaneous logistical questions that may arise for the programs (i.e., communications, location, materials, setting up in the LMS, etc.).
  • Defining/selecting training audiences for effective coverage of desired learner population and required tracking based on business requirements.
  • Managing support of other training operations team members provide administrator support on virtual sessions.

What you have
  • Minimum of 1 to 2 years' experience planning and implementing training events.
  • Experience using and/or administering a learning management system desired.
  • Experience with Microsoft Office products required.
  • High attention to detail with outstanding time-management skills, and ability to manage multiple projects required.
  • Highly successful working independently and as a team to accomplish results.
  • Excellent relationship building, oral and written communication skills.
  • Experience driving process improvement by focusing on the customer experience.
  • Ability to identify and solve issues proactively and independently in a virtual team setting.
  • Skilled at maintaining a positive user experience while troubleshooting when challenges arise
More Information on Charles Schwab
Charles Schwab operates in the Fintech industry. The company is located in San Francisco, CA and Lone Tree, CO. Charles Schwab was founded in 1973. It has 22335 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 586 open jobs at Charles Schwab, click here.
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