Shield AI header image
Shield AI
Our mission is to protect service members and civilians with intelligent systems.
San Diego, CA

Sr. Manager of HR Operations (San Diego, Dallas or DC) (San Diego, CA)

| San Diego, CA
Employer Provided Salary: $116,000-$176,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
By clicking Apply Now you agree to share your profile information with the hiring company.
Employer Provided Salary: $116,000-$176,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Introduction to Shield AI
Shield AI’s mission is to protect service members and civilians with intelligent systems. Shield AI is a fast growing, venture-backed defense-technology company built around a team of proven executives, distinguished warfighters, and world-class AI engineers. Since 2018, Shield AI’s products and people have supported operations around the world with the US Department of Defense and our allies.

The Senior Manager of Human Resources Operations will support our People Experience team. This position will play a lead role in the development, implementation, management, support, and maintenance of Shield AI’s people policies. This position is responsible for providing strategic direction balanced with excellent analytical expertise to execute as we continue to scale our operations. We are looking for someone with expertise implementing best-in-class practices who can serve as a thought leader across the organization. 

Shield AI is at the early stages of building out our People Experience infrastructure. We’re looking for someone who knows what is possible from a systems processes and infrastructure perspective and is ready to help create this at Shield AI. 

This position will report directly to the Chief People Officer and provide daily direction to the People Experience team members. 


  • Oversee resolution of the day-to-day issues from onboarding and orientation through termination and offboarding
  • Lead the development, implementation and support of our HR technology roadmap.
  • Collaborate in supportive partnerships with the broader People team and partners to develop, document and implement People processes.
  • Maintain knowledge of current and upcoming changes regarding local employment law and legislation. Work with partners to support rollout of compliance programs.
  • Be hands-on in supporting the roll out of international expansions, and global HR projects.
  • Develop a People Analytics strategy, metrics dashboards and easy access to people data.
  • Document and maintain standard operating procedures. Tailor existing SOPs to meet business specific needs and changes.
  • Support M&A process management, to include audit, global compliance, workers council liasioning, due diligence and project management supporting HR Business Partners and key M&A stakeholders.
  • Stay current on industry best practices recommending evolution and improvements within this team.


  • 8+ years of HR systems experience including minimum of 5 years of experience in operations; 2 years experience leading a team 
  • BA/BS degree or equivalent experience
  • Strong HR functional expertise with operations, enterprise-wide policies, technology, data and analytics
  • Ability to influence stakeholders and build relationships at all levels of the organization 
  • Ability to work as a “hands-on” manager and willingness to "roll up your sleeves" to get things done 
  • Strong problem solving and critical thinking skills while exercising sound judgment 
  • Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role 

Preferred qualifications:

  • Masters Degree
  • 4+ years of management experience in the tech industry


Salary Range: Base + Bonus + Benefits + Equity (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on the benefits offered is here. All offers are contingent on a cleared background check.

Location guidelines-
Onsite = 5 days/week
Hybrid = Several days in the office
Remote = Remote but able to come to the office as requested for business needs

If you're interested in being part of our team, apply now! 

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 
To conform to U.S. Government regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • CSSLanguages
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • MatlabLanguages
    • PythonLanguages
    • RustLanguages
    • PandasLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • GraphQLFrameworks
    • gRPCFrameworks
    • JestFrameworks
    • JupyterFrameworks
    • KubernetesFrameworks
    • OAuthFrameworks
    • ScikitFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • iCaptureLead Gen
    • Microsoft TeamsCollaboration
    • LatticeCollaboration
    • UKGCollaboration

An Insider's view of Shield AI

What’s the vibe like in the office?

The vibe is collaborative and lively, but there's also plenty of space for independent deep work.


Engineering Manager - State Estimation

What does your typical day look like?

I get to do hands-on work every day -- touching the aircraft, learning how it's put together and how it operates, diagnosing issues and troubleshooting, and more. That's really what drew me to this job because I want to do more than sit behind a desk.


Mechanical Engineer

What makes someone successful on your team?

The most successful people on my team have a "no job is too small" and team-first mentality. They understand & appreciate the value of building fast -- with rigor and long-term sustainability in mind. They are also intellectually curious and frequently read papers, books, etc., and are retrospective of our performance so we can constantly improve.


Senior Staff Engineer

What is your vision for the company?

Our vision is to protect service members and civilians at scale by building a defining technology company of this generation. We will achieve this by being mission driven; living our values of honor, service, and excellence; and building the world's best AI pilot.



How would you describe the company’s work-life balance?

Shield AI has given me a lot of flexibility to determine my own schedule and develop work habits that work well for me. I also have been consistently supported when I express that I'm feeling overburdened and have been encouraged to rest and recuperate.


Senior Machine Learning Engineer

More Jobs at Shield AI