Why project44?  

Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!   

Senior Director, People Operations 

We are looking for a Sr Director, People Operations to lead and scale our People (HR) Operations function. The ideal candidate is passionate about driving operational excellence and supporting key initiatives across the company with a focus on enabling strategic outcomes. This is not just an operational role; there will be a large amount of change management involved as existing processes are simplified and automated and new processes are brought to life, all in service of delivering a best-in-class team member experience.  

In this role, you will have the opportunity to shape service delivery of core lifecycle processes, own team member support, policy and compliance; as well as partner with People Department leaders and business leaders to drive the People strategy. You will ensure the effective and efficient delivery of people operations services and work collaboratively with stakeholders to define and collect input on how to deliver key processes and metrics that reliably measure team member and organizational outcomes. 

What You’ll Get To Do 

• Identify opportunities to support team members, optimize people processes, and make informed decisions using a data-driven approach. 
• Partner with People Pillars and other teams to create and implement efficient and simple workflows based on best practices. 
• Provide direction to build and implement effective, efficient, and consistent operational processes. 
• You will oversee and manage compliance programs and create a framework to track and audit compliance requirements. 
• You will Lead Analytics and Reporting activities for the People department, define KPIs and build automated dashboards to monitor performance 
• Own HR systems evaluation, implementation, maintenance 
• Establish a global Central Ops Center of Excellence, build a team and define activities to support all People pillars at scale 
• implement global and scalable processes and systems (e.g., HR shared services, support ticket, administrative tasks) 
• Ensure process and system compliance at the global level 
• Empower data-driven decisions and planning across the People department 

If you have most or all of the following please apply! 

• 7+ years progressive experience leading a people operations function with experience designing and implementing an efficient and effective people operations function for a rapidly scaling organization. 
• Strong work experience across all People Operations functional areas including recruitment, onboarding, training and development, team member relations, performance management, compensation and benefits. 
• Systems thinker who connects the dots between business needs and efficient, tech-enabled solutions. 
• Significant depth in process improvement and optimization. 
• Exceptional problem-solving skills and proven experience in executing a functional strategy to drive tangible results. 
• Demonstrated success in driving large cross-functional initiatives. 
• Strong track record of building and growing high performing teams. 
• Experience in working with both US and global HR teams  

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email [email protected]. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.