Sr. Director, HR - Consumer Engineering at PayPal (Columbus, OH)

| Columbus, OH
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Job Description
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

PayPal HR is looking for an experienced Senior HR Business Partner to serve as a strategic advisor to executive leadership for the Consumer Engineering function. Reporting to the VP of HR for the Chief Technology Officer, the individual will have responsibility for clients in multiple geographic locations and will partner with the broader HR team on planning and delivering HR programs and services to the business. The successful candidate is strategically involved across a broad spectrum of HR disciplines including Talent & Development, Total Rewards, Diversity & Inclusion, Performance Management, Talent Acquisition and Employee Relations to drive business outcomes against the execution of our global HR and business priorities. The Senior HR Business Partner will partner with their business leaders to develop business objectives and interpret what people enablers are necessary to deliver business results. Further the role is accountable for leading programs at scale, from need identification to implementation, considering the unique needs of our internal customers and in close partnership with the Human Resources Centers of Excellence (COEs) and site based HRBPs. Responsibilities will be broad: leadership consultation, performance and talent management, organizational realignment and workforce planning, HR program development and/or rollout for a functional group. This individual will also be charged with strengthening the senior leadership team of each function by providing coaching and counsel to senior leaders to further develop their leadership capability and capacity.

Key Attributes:
  • Develop and steward holistic talent plan for client group(s) - championing customer journey via shared Goals/Outcomes with partners
  • Analytical and critical thinking with ability to quickly get to deep understanding of challenges/Issues and uses a metrics-driven approach to solutions and the ability to leverage analytics and insights to create compelling narratives for change to gain sponsorship
  • Deep business acumen and collaborative approach, with the executional know how of building and growing/scaling businesses globally through the ongoing development and support of its people
  • Proven ability to be a trusted partner; builds credibility and trust by providing a strong and visible HR leadership presence with leaders, people managers and employees, locally and globally
  • The ability to root-cause issues, match people strategies to business strategies, and deliver global programs that drive results
  • The ability to synthesize and effectively communicate complex situations into a digestible format for the business leaders and their teams
  • Team oriented consensus builder who understands how to achieve buy-in from diverse constituencies, building bridges and designing "win-win" solutions across a matrix management organization
  • The ability to flourish and navigate in a rapidly changing organization and operate comfortably with ambiguity and complexity
  • Partners with business to drive and lead through organizational change and evolution
  • Results driven individual who can produce outcomes
  • Builds and fosters an inclusive and diverse culture aligned to our Company vision, mission, and values
  • Build and develop people manager and leadership team effectiveness
  • 15+ years professional experience
  • 10+ years of HR Business Partner experience in roles of progressively increasing scope and in matrixed, high-growth, global organizations
  • Experience in a high profile, strategic HR role with heavy executive-level interface and a high degree of executive influence
  • Significant depth in Organizational Design and Learning, people manager development, Facilitation, Executive Recruiting and Employee Relations is desired
  • A Bachelor's Degree in Human Resources Management, Business Administration, or equivalent experience is required with a preference for an advanced degree in Human Resources or Business Administration
The type of HR leader that flourishes at PayPal (behaviors, motivations, the how):
  • Holistic Business Leader - a leader with management experience in a global matrix organization who can operate across the funnel and link strategies to commercial outcomes
  • Results Focus - is a business builder with commercial acumen and accountability who ties all work back to overall commercial impact
  • Strong Collaborator - who partners with stakeholders for win-win
  • Change Agent - we are rapidly evolving as a business and need someone who can be at the helm to lead change
  • Thought Leader - uncovers consumer insights to create new HR strategies
  • Nurturer of Talent - to bring out the best in individuals and teams
  • Deals with Ambiguity - to take the unknown into action
  • Challenges the Status Quo - and believes things can always be improved
  • A believer in the "Greater Good" - one who always puts others' needs above their own

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]
As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

More Information on PayPal
PayPal operates in the Payments industry. The company is located in San Jose, CA. PayPal was founded in 1998. It has 34450 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 324 open jobs at PayPal, click here.
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