Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Associate Director Talent Experience

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Our Opportunity

We are seeking an Associate Director of Talent Experience who will own a portfolio of highly impactful enterprise-wide talent management initiatives, that enable our leaders to continuously drive higher levels of engagement and performance through an integrated set of strategic talent practices – this portfolio will evolve over time. 

What You'll Do:

  • Conceptualize the objectives for employee experience initiatives based on external insights and internal feedback from key stakeholders (senior leaders, team members, and HR partners)
  • Design the strategic approach to an Chewy Employee Value Proposition (EVP), lead project implementation from start to finish and ensure initiatives are delivering exceptional results to the business
  • Bring EVP to life throughout all the Moments that Matter across the employee lifecycle and design proposals that allow for said programs to be implemented with a global approach, included but not limited to Life@Chewy, Chewy Champions as well as Team Member life and accomplishment milestones
  • Operationalize the process of WOWing Team Members with support from the Customer Service WOW team, to drive engagement and community
  • Run the relevant programs or processes after implementation to a stable level of maturity.
  • Define ways to measure the success of the initiatives that demonstrably improve Chewy’s abilities to attract, engage, retain, and develop high-performing talent
  • Work cross functionally to ensure that TX team outputs are properly marketed and branded both internally and externally.
  • Be a true culture champion—continuously assess how best to incorporate Chewy’s Operating Principles into everyday practices and business activities
  • Perform other projects or miscellaneous duties as requested or assigned, at times with minimal notice.

What You'll Need:

  • Minimum 8 years of progressive experience in the talent space
  • Track record of owning the execution post-transformation to deliver sustained results
  • Specific experience in strategically oriented HR or Talent Management roles a plus
  • Change management experience a plus
  • Bachelor’s Degree or equivalent experience; concentration in Business Administration, Organizational Psychology, Team Effectiveness or Continuous Improvement highly preferred
  • Experience with process improvement
  • Experience in event planning or coordination
  • Budget management
  • Position will require limited travel.
  • Position can be performed remote.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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