Senior Resource Specialist at Bounteous

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We are looking for a Sr. Resource Specialist who embodies our culture and will help us take our team to the next level by coordinating resource allocation across some of our core competency teams. This role ensures we utilize the best mix of talent in order for our teams to deliver exceptional work to our clients and serves as the liaison between client services, service delivery, experience design, analytics and insight, strategy, and technology teams. This role involves significant use of OpenAir to monitor and track resource forecasts and utilization. This role requires strong collaboration skills, an upbeat, positive attitude, and a willingness to problem solve in an ever-changing environment. 

The Sr. Resource Specialist will report directly to the Associate Director of Operations and will work directly with Recruiting (talent acquisition) and Talent & Culture (talent management) to facilitate appropriate staffing across the agency based on aggregate understanding of project requirements. The Sr. Resource Specialist must also ensure that project resourcing is managed in order to assure timely delivery and must communicate to appropriate project managers resourcing issues that may impact scheduled deadlines or budget. It is also required that this position enforce process by utilizing and requesting all departments to use proper forms and procedures when requesting resources.

Role and Responsibilities

  • Plan, organize, prioritize, and handle multiple tasks in a collaborative work environment
  • Understand the detail and depth of each team members' skill set including strengths and unique nuances in order to allocate talent to project needs effectively
  • Partner closely with leadership to understand the client work and needs to ensure the correct team has been assembled
  • Partner with Recruiting on open requisitions keeping them informed of changing talent needs
  • Act as day-to-day contact for resource management across core competencies (e.g, Experience Design, Analytics & Insight, Marketing Services, etc.)
  • Foster many relationships with various teams
  • Construct clear, concise, communication for internal and external stakeholders to establish clear objectives, expectations, and timelines
  • Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing
  • Assist in developing, analyzing, and communicating monthly utilization reports to competency leads, Talent & Culture, CFO, and other interested leadership parties
  • Identify need for additional talent, including freelance, near shore, part-time, and full-time hires and works with Recruiting to validate and inform of need, duration, and profile accordingly
  • Resolve any issues regarding under or over allocations of current staff members
  • Lead weekly staffing calls and facilitate resourcing issues

Preferred Qualifications

  • Bachelor’s degree and/or equivalent experience required
  • 2-4 years of experience in a professional, fast paced, dynamic environment
  • Familiarity with digital marketing and/or creative agency experience
  • Proficiency in MS Office and Google, especially Google Sheets and Microsoft Excel
  • Prior experience with OpenAir and NetSuite is a plus
  • Detail oriented and comfortable working with reports and analyzing data
  • Assertive and proactive conflict-resolution and problem-solving skills
  • Able to communicate, influence, and listen to the internal stakeholders
  • Think creatively and work collaboratively to develop solutions to staffing challenges
  • Demonstrated passion and ability to problem solve and manage expectations
  • Excellent time management and organizational skills
  • Strong verbal and written communication skills



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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

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An Insider's view of Bounteous

What does your typical day look like?

There is no typical day for a Data Scientist. Some days I am heads-down coding 80% of the time; others are filled with multiple client presentations, internal discussions, or even writing a blog post. Being able to utilize my data science knowledge and make an impact on clients' business is an incredibly rewarding experience for me.

Vera

Data Scientist

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Yes, we offer competitive paychecks and annual bonuses, but we also offer top-of-the-line healthcare, vision, dental, disability, and life insurance; flexible spending accounts, including transportation savings; 401(k) benefits; and a take-what-you-need vacation policy. At Bounteous, rewarding our people for a job well done is the most important job we do.

You could say our perks start with free craft brew (including Bounteous' own) at Beer O’clock or with the Friday lunches and snacks all day, every day. Offering flexible working hours and choosing from two comfortable offices in public transportation and restaurant-friendly locations are definite pluses. For some, it’s the shiny new Apple computers and displays. For others, it’s our annual Hackathon, lunch and learn sessions, a tech conference, or certification opportunity. Or maybe it’s simply the camaraderie during an annual 5K, a bunch of coworkers kicking back and playing games during happy hour, a competitive dodgeball tournament, or bringing a date to our annual holiday bash. No matter which is your favorite, Bounteous is never short on perks!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

First-rate salary, “Take What You Need” vacation policy, and competitive bonus incentives • The opportunity to work side-by-side with smart, passionate team members and to be paired with a Mentor and Career Coach to help you reach your personal and professional development goals! • Amazing, holiday parties and frequent team activities, get-togethers, shindigs, and powwows, including an annual Hackathon! • An incomparable benefits package for you and your family, including: 401(k) retirement; fully paid premiums for healthcare, long-term disability, and life insurance; and dental and vision programs • Opportunities to regularly participate in community volunteer events and our charitable contribution program

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