About the Role 

The People & Culture team is looking for a Senior Program Manager to join the Recruiting Programs, Operations and Strategy team to create the strategic infrastructure, systems, processes, analyses, tools and more to enable our teams to do their very best work. This leader will use their experience, data and insights to create innovation and identify solutions within the Recruiting hiring processes to build world class experiences. Drawing on these insights, they will work very closely with our Recruiting teams and broader P&C leaders to drive and launch major strategic projects and bring operational excellence and data-informed approaches to how we ensure Stitch Fix hires the brightest talent.

This is a great opportunity for an individual who has strong program and portfolio management, and problem solving skills and wants to apply those skills beyond discrete projects but rather to impactful, strategic initiatives that have organization wide impact.

This role can either be based in our San Francisco HQ or remote (US) and will report directly to the Director, Recruiting Programs, Operations & Strategy.  

 You're excited about this opportunity because you will...

• Partner closely with business and People & Culture leaders to identify the greatest opportunities for impact and the highest-priority initiatives to address them
• Select and deploy the most effective innovations and technology for Stitch Fix (i.e., talent-related AI tools, assessments, automation, etc.)
• Plan and execute multiple large scale, complex initiatives against project plans, change management, and go-live and business readiness plans; Tracking initiative outcomes, taking lessons learned forward to expand, improve and build scalable processes
• Establish standards, cadence and version controls for documentation and workflow to ensure success of initiatives
• Create ‘enablement infrastructure’ that makes our leaders ever more effective such as creating enhanced interview processes, streamlining workflows and reducing touch-points, etc.
• Ensure the operational excellence of the Recruiting team through project and program reporting; developing insights to assist decision making
• Partner on strategic planning for the Recruiting team (e.g., setting OKRs, Annual Plan, QBRs, Recruiting Operations roadmap)
• Be a key thought partner for and driver of diversity & inclusion initiatives across the entire recruiting lifecycle

We're excited about you because...

• You are a focused, organized, and results-driven individual with the discipline and gravitas to drive a diverse set of cross-functional partners towards a set of defined goals
• Your deep sense of personal responsibility, combined with your strong attention to detail and organization ensure you expertly juggle many balls in the air, always clear on the biggest priorities and risks
• You are a medium to long-term thinker and a master of detail and excellent execution
• You are forever questioning the status quo, as you look for opportunities to innovate and break convention where you think we can do more, better, faster, etc.
• You are deeply trusted by your business partners, and you pursue your own success through influencing, coaching, and raising the capability of others
• You are motivated by challenge, with a positive tone, an eye for solutions and an energy for springing into action - you roll up your sleeves and do whatever needs to be done
• You are insight-driven and intellectually curious, constantly seeking to understand more deeply through quantitative and qualitative data of all kinds and in all places
• You are an exceptional communicator in both written and verbal interactions with people at all levels; clear and courageous in giving direct and supportive feedback when needed

The perspective and experience you bring includes...

• 5+ years of Project Management experience - experience in consulting, change management or commensurate ‘in-house’ experience at a large, complex organization with a focus on strategic projects and change management 
• Excellent organizational skills; ability to track, prioritize and drive projects with high levels of accountability to know where things are and where they need to be and our progress
• Drives process not simply for process sake but in order to drive impactful outcomes
• Ability to recognize and differentiate the needs and priorities of stakeholders 
• Experience managing multiple initiatives on timelines while identifying and implementing continuous improvements in approach and design 
• Experience managing communications to wide audiences at all levels including executive stakeholders (e.g. project plans, presentations, analyses appropriate for the different needs and priorities of each stakeholder)
• Experience developing frameworks to guide execution, drive clarity and effective collaboration and communication
• Experience with end to end project management methodologies & frameworks and tools 
• Working knowledge of HR and Recruiting systems preferred (Workday, Greenhouse, etc)

You’ll love working at Stitch Fix because...

• We are a group of bright and kind people who are motivated by challenge. You can be your authentic self here, and are empowered to encourage others to do the same!
• We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
• We are a technologically and data-driven business
• We are committed to our clients and connected through our vision of “Transforming the way people find what they love”
• We love solving problems, thinking creatively and trying new things
• We believe in autonomy & taking initiative
• We are challenged, developed and have meaningful impact
• We take what we do seriously. We don’t take ourselves seriously
• We have a smart, experienced leadership team that wants to do it right & is open to new ideas
• We offer competitive compensation packages and comprehensive health benefits
• You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day

ABOUT STITCH FIX

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.

Please review Stitch Fix's Recruiting Privacy Policy here:

https://www.stitchfix.com/privacy/usrecruitingprivacy

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