Minimum qualifications

• Minimum 4+ years of technical recruiting experience across the full hiring process, from sourcing to the offer stage

• A proven track record of hiring multiple high-volume, high business impact roles simultaneously across functions and disciplines (engineering, product management, sales, marketing and design) in the Americas

• Fully bilingual in English and Spanish

• A sense of urgency to achieve hiring goals within deadlines, without sacrificing candidate quality

• Ability to communicate effectively and effortlessly with candidates and internal stakeholders of all career levels

• Excellent interpersonal skills, resourcefulness, and relentless follow-up

• Technical knowledge of different coding languages/technical stacks/terminology

• Strong attention to detail in both written and verbal communications

• Fluency with Lever or other Applicant Tracking Systems, as well as various sourcing platforms (e.g., LinkedIn, Github, Stackoverflow, TripleByte)— you believe in meticulous candidate notes and know that excellent database hygiene leads to accurate reporting

Preferred qualifications

• Excellent negotiating and closing skills

• Experience building and coaching recruitment teams

• Experience designing and executing people operations programs (onboarding, retention & performance management)

• Exceptional project management and independent problem-solving skills

• Experience evaluating and managing outside recruiting agencies to supplement our own direct hiring efforts

• Basic understanding of equity and other company benefits / perks to effectively answer candidate questions 

• Startup experience is a huge plus

About the team

With more than 60 million downloads, Hopper has established itself as one of the leading travel apps in North America. Despite a challenging macroeconomic environment, the company has positioned itself as one of the most resilient OTAs in the world. Dramatically improved unit economics and innovative fintech product development, resulted in a year-over-year revenue growth of 109% in 2020. Within this framework, the company is preparing to expand internationally, with a strong focus in Latin America. The LatAm team will be responsible for building Hopper’s business in the region, and execute on all local product development and category (flights, lodging, ground) initiatives. 

About the role

Hopper is looking for a data-driven and strategic recruitment leader to join the newly created Latin American business unit. You will be responsible for defining and executing our recruiting strategy as we scale the team to build the best online travel agency in the region. In addition, you will design and implement people operations programs to ensure we create a productive and positive working environment. Partnering closely with the General Manager, you will be part of the regional founding team. This is a rare opportunity to have an outsize impact in the company from the get go, in a nascent function with ample room for professional growth.

Responsibilities

• Design and implement Hopper’s hiring strategy in Latin America across all functions - engineering, product development, sales, product management and analytics.
• Utilize your sales skills to entice high potential candidates to seek a career at Hopper and shepherd them through our hiring process
• Manage the full cycle recruiting process from sourcing to interviews, offers, negotiation, and close, coordinating closely with hiring managers and both technical and business unit leaders
• Build and modify the hiring process for each role to deliver a great experience for both candidates and hiring managers
• Help build the Hopper brand by attending (and proposing new) conferences, meet-ups and events
• Partner with hiring managers to understand hiring needs and ensure the recruiting process meets, if not exceeds, expectations
• Think differently about how to source, connect and engage with passive candidates in the market through unique tools, sites and events
• Analyze key recruitment metrics to identify areas of improvement and provide data-driven recommendations to improve outcomes
• Hire, manage and mentor a recruitment and people operations team.

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
• Access to a Retirement Savings Plan