Senior Human Resources Manager

| Orange County
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SmartFinancial is a leading insurance technology company working on building tools to make the insurance shopping process better, simpler, and more effective. We are experiencing a tremendous amount of growth, and we are looking for an experienced Senior Human Resources Manager to join our rapidly growing team. Our ideal candidate will establish performance management programs and lead staff while also possessing a strong strategic mindset. The goal is to ensure that all HR needs of the company are being met and are in alignment with all business objectives.

Our ideal candidate is self-motivated, has a can-do attitude, and is passionate about supporting the growth of an innovative insurance technology company.

Job Summary:

The Senior Human Resources Manager will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.

How you will make an impact:
  • Develop corporate plans for a variety of HR matters such as compensation, benefits, health, and safety.
  • Establish strategies for performance evaluation, staffing, training, and employee development.
  • Oversee all HR initiatives, systems, and processes
  • Provides constructive and timely performance evaluations. 
  • Handles discipline and termination of employees in accordance with company policy.
  • Report to senior management by analyzing data and using HR metrics
  • Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
  • Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
  • Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; oversee open enrollment and regular review of all policies and programs, vendor and partner selections
  • Partners with managers for disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  • Develops and implements departmental budget. 
  • Facilitates professional development, training, and certification activities.
  • Opportunity to grow and build an HR team in the future
  • 3+ years of experience as HR Manager in a growth company
  • Experience working with Sales Staff is a plus
  • Experience establishing and growing remote teams is a plus
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
  • Knowledge of Paychex or similar HRIS system desired
  • BS/BA in HR, business administration, or relevant field; MS/MA in HR is a plus
  • SHRM-CP or SHRM-SCP highly preferred
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An Insider's view of SmartFinancial

How does your team reward individual success?

Our employees have meaningful career paths and can chart their own path. We are a rapidly growing company, and with growth comes opportunity. I began as an Account Manager and I am now Director of the Account Management team, mentoring and developing a team of world class Account Managers who bring the value we deliver our clients to new levels.


Director of Account Management

What does your typical day look like?

My typical day consists of managing marketing campaigns for insurance agents and delivering success to our clients. I identify products that help clients maximize their investment. Each client receives a customized game plan that is best suited for their individual goals. I love collaborating with them and hearing client success stories!


Associate Client Services Manager

What makes someone successful on your team?

Our team members are the most important part of the company. Each individual brings a unique set of skills and personality traits that makes the company stronger. The balance of self-determination and willingness to support the team is the key to making a new member successful at SmartFinancial.


Product Manager

What are SmartFinancial Perks + Benefits

Volunteer in local community
We offer all employees one day per year to volunteer in the comunity.
Partners with Nonprofits
We have partnered with homeless shelters, food banks, toys for tots, disease advocacy groups and health and wellness organizations, contributing time and resources to their efforts.
Friends outside of work
Eat lunch together
Intracompany committees
We have intracompany committees focused on coordinating events and activities for our employees.
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
We seek out diversity of background and value it at SmartFinancial.
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We continuously seek additional and nontraditional sources of candidates to ensure a diverse workforce.
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
SmartFinancial's team fitness initiatives include In-office yoga.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
SmartFinancial provides employees with a 401(k) matching plan and we match 50% of contributions up to 6% of an employee's annual gross pay.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
SmartFinancial provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Restricted work hours
Company sponsored family events
SmartFinancial sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
SmartFinancial employees receive between 10 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
SmartFinancial hosts company outings Quarterly.
Game Room
Our game room includes Ping Pong, Video Games, Darts and Cornhole.
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Happy hours are hosted on occasion .
We offer employees free on-site garage parking.
Pet Friendly
SmartFinancial's pet policy is occasional bring your pet to work days.
Professional Development Benefits
Job Training & Conferences
SmartFinancial offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
SmartFinancial hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
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