Senior Analyst, HR Change Management at Genesys (Salt Lake City, UT)

| Salt Lake City, UT
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Genesys is the leader in Customer Experience solutions, and we're growing fast! We work within the One Genesys framework, where we deliver exceptional employee experiences anchored in empathy. Everything we do will help drive our employees and our team's success, and you will be a key member to make this happen. We are currently transforming our People Team with the goal to provide the best employee experience, and build practices that are agile, innovative, and scalable. As part of our transformational journey, we want to bring to Genesys world class change management practices, and we are looking for a Senior Analyst of Change and Employee Experience that helps us to materialize that goal.

We are looking for a highly adaptable, organized and hands on Senior Analyst of Change and Employee Experience, to ensure our team and our organization navigates change well equipped. If you enjoy creating and building exceptional change experiences, this role is for you.

What You'll Do

As the Senior Analyst of Change and Employee Experience, you will work within a global HR team and other business departments within Genesys, building and facilitating exceptional change experiences. Our goal is to deliver the best employee and candidate experience, and as we grow and transform, how our people experience and navigate change is a key part of offering them an extraordinary experience at work.

Being part of the Employee Experience, Change and Transformation Team for Genesys, you will work closely with our HR leadership team, HR colleagues, and functional leaders to ensure extraordinary change experiences that support our transformational initiatives. Some of the details of what you will do include:

  • Work closely with other HR functional and geographical teams to incorporate priorities and address change needs proactively.
  • Collaborate with cross functional teams across Genesys to build change experiences that are aligned with the strategy, roadmaps, and goals of different HR areas.
  • Measure, monitor, and report on change and transformation initiatives performance against defined objectives and KPIs.
  • In collaboration with other HR areas, participate in the creation, development, and follow up of various projects that aim to improve the employees experience.
  • In collaboration with other HR functions, develop the necessary materials to support the change and transformation initiatives.
  • Collaborate in the development of training and communications strategy, roadmaps, and plans.


About You:
  • A minimum of 3 years of experience participating in change management and transformational HR teams and projects.
  • Experience participating in projects to design or improve Employee Experience.
  • Knowledge of Change Management best practices and current methodologies.
  • Knowledge of Design Thinking.
  • Demonstrated ability to work in a fast paced and global organization.
  • Experience working in partnership with senior leaders and functional experts.
  • Strong problem-solving abilities, attention to detail, and interpersonal skills.
  • Proficient in Microsoft Office Suite, and experience using project management programs including Smartsheet and Excel.


Benefits:
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance
  • Infertility treatments


See more Genesys benefits information at https://mygenesysbenefits.com/
More Information on Genesys
Genesys operates in the Artificial Intelligence industry. The company is located in Daly City, CA, Indianapolis, IN and Durham, NC. Genesys was founded in 1990. It has 6774 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 5 open jobs at Genesys, click here.
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