Arrive Logistics
Arrive Logistics redefines the standard for service in freight.
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Recruiting Operations Manager at Arrive Logistics (Remote)

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As the Recruiting Operations Manager at Arrive Logistics, you will join a team of Talent Acquisition professionals who are obsessed with quality. In this role, you will ensure the quality of our work reaches new heights through strong process documentation, diligent reporting, and thorough data analysis. You will partner with Recruiting management and leaders throughout the organization to give structure and transparency to the Recruiting function. We are looking for a consultative operations guru who is excited to evaluate our current processes and strengthen them. The ideal candidate for this position is methodical, data-driven, and unafraid to challenge the status quo! 

This position reports directly to the Vice President of Recruiting.

**Arrive Logistics has office locations in Austin, San Antonio, Chicago and Tampa, but this position will have the option to work on a primarily remote basis. We will accept remote applicants from the states of Alaska, Alabama, Arkansas, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Kansas, Michigan, Minnesota, Mississippi, Missouri, Ohio, South Carolina, Tennessee, Texas, Virginia and Washington. 

Essential Functions:

  • Evaluate, improve upon, and oversee our use of Lever, our Applicant Tracking System.
  • Build and maintain a job board management system that ensures consistency and optimization across all platforms (including LinkedIn, Indeed, Built In Austin, Glassdoor, and Handshake). Serve as SME for all recruiting systems and integrations and provide training to users. Ensure that each tool is optimized and best utilized by the team to meet hiring needs.
  • Partner with Recruiting Program Manager to identify ways to provide a best in class candidate experience and interview process across all points of the candidate lifecycle.
  • Proactively manage our recruiting tech stack and make recommendations to support continuous improvement from a resource perspective.
  • Standardize the reporting of our key productivity and conversion metrics to meet the needs of our VP of Recruiting and Recruiting Managers.
  • Partner with Recruiting Managers on standardized candidate communication strategies that improve engagement and conversion. Guide change management within and outside of recruiting. 
  • Partner with Data Team to improve upon recruiting data integrity and accessibility. Prepare periodic reporting and insights for leadership.
  • Take ownership of ad hoc requests for recruiting data analysis and make data-guided recommendations in partnership with the VP of Recruiting.
  • Manage one Recruiting Administrator and serve as a coach to the entire Recruiting team on operational best practices. Create consistencies in processes and enable the team to efficiently scale. 

Success in this Role Includes:

  • Initial audit and continuous improvement of Lever, including pipeline stages, archive buckets, feedback forms, and job listings. 
  • Customized Lever resources and processes for every open requisition.
  • Reporting cadences established with Recruiting Manager, University Recruiting Manager, and VP of Recruiting to deliver weekly, monthly and quarterly reports used internally and externally.
  • Initial audit and continuous improvement of job board management tools, including an audit of all external job postings for optimization opportunities.
  • Candidate engagement strategy for future pipeline with an emphasis on front-end processing speed and long-term candidate conversion.
  • Process for screening University candidates and tracking conversion by key identifiers.
  • Successful transfer and storage of all recruiting data to our internal HR database.
  • Strong relationships with recruiting and cross functional stakeholders across the business and on campus. 

Education and/or Experience:

  • 5+ years of cumulative experience in Recruiting, Talent Management, or Human Resources.
  • 3+ years of experience in Recruiting Operations or equivalent operational experience.
  • 2+ years of experience mentoring or managing others in your field of expertise.
  • Experience working successfully in a high-growth, fast-paced environment.
  • Advanced abilities in Excel, Google Sheets, and ATS reporting tools.
  • Deep understanding of modern Applicant Tracking Systems; experience using Lever is preferred.
  • Some experience using Power BI is a plus!
  • Proven ability to successfully work both independently and collaboratively to accomplish operational goals.
  • Project management experience across various functions, including Human Resources, Technology, and Marketing.
  • Confident communicator who can establish new processes, provide appropriate documentation, and train others accordingly.
  • Passionate about continuous improvement with a natural ability to spot inefficiencies and the changes needed to eliminate them.
  • High level of discretion and professionalism with respect for confidentiality and personal tact - this is a MUST!

Supervisory Responsibility:

  • This position will initially oversee one Recruiting Administrator with the potential to grow a team of direct reports over time.

Why Arrive?

  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Get recognized through our employee rewards program.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program

Covid Response and Flex Policy:
Arrive Leadership continually evaluates the Covid-19 pandemic and makes informed decisions based on applicable regulation, CDC recommendation, best practice, and local impacts of the pandemic. Arrive has implemented a comprehensive and proactive Covid response plan designed for the safety of our employees. This plan includes in-office safety protocol for all employees and a flexible work schedule based on position and tenure. 

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Candidate Location Eligibility:
Austin, TX
Chicago, IL

Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
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What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

At Arrive, your ambitious goals will be appreciated in an environment that provides the training, mentoring, and tools to succeed. You will be empowered to create your career and experience the success that comes with solving problems, building relationships, and boldly growing business. Oh, and you'll have some fun too!

Culture
Volunteer in local community
Arrive supports community outreach opportunities throughout the year. Most recently, we supported a canned food drive for the Central Texas Food Bank!
Partners with Nonprofits
Arrive supports nonprofit opportunities throughout the year. Most recently, we participated in an Angel Tree to provide holiday cheer children & adults with disabilities through Easterseals.
Friends outside of work
Eat lunch together
Intracompany committees
Arrive currently has a party planning committee that takes ownership of our semi-annual company-wide events. We are always looking for leaders to start committees of their own!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Arrive's leadership is comprised of individuals with diverse backgrounds, experiences, and ideas. Our Chief People Officer is focused on the constant creation and improvement of our D&I initiatives.
Unconscious bias training
Diversity Employee Resource Groups
We recently created a diversity and inclusion committee led by 10 diverse members with various roles and responsibilities at Arrive. They meet once a month.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
You will be eligible to make 401K contributions the quarter following 60 days of employment with Arrive.
401(K) Matching
Arrive begins matching 50% of your 401K contributions up to $4,000 at the beginning of the quarter following one year of employment.
Performance Bonus
Arrive awards annual performance-based bonuses for certain roles. Additionally, Arrive uses an internal rewards & recognition tool where earned points can be redeemed for gift cards, cash and perks!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Arrive receive between 7 and 15 days per year of accrued paid time off based on experience and tenure. People Managers and employees with 49+ months of tenure are awarded unlimited PTO.
Paid Holidays
Paid Sick Days
Arrive employees receive 5 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Departments across Arrive Logistics offer various opportunities for outings throughout the year.
Free Daily Meals
Employees get free lunches every Friday from different vendors around Austin and Chicago!
Stocked Kitchen
We provide a variety of soft drinks, sports drinks & sparkling water at no cost. If you are looking for a caffeine fix, we have an on-site cafe where you can order specialty espresso & coffee drinks.
Some Meals Provided
Employees get free lunch every Friday!
Happy Hours
Parking
We offer free on-site parking at our Austin Headquarters.
Recreational Clubs
Relocation Assistance
For candidates re-locating from out-of-state, we offer $1,000 relocation reimbursement. For candidates re-locating from in-state, we offer $500 relocation reimbursement.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Arrive Logistics offers a variety of professional development opportunities like online courses, networking events, and conference attendance.
Diversity Program
Lunch and learns
Departments at Arrive Logistics hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Arrive Logistics

What’s the vibe like in the office?

The vibe is a mix of relaxed and high intensity... Relaxed in a sense that its very easy to talk to anyone in the company (including leadership) and everyone is approachable. High intensity in the way that everyone is striving for the same goals and the work is exciting, challenging, and high impact.

Gary

Associate Product Manager

How do you collaborate with other teams in the company?

We take a very hands on approach to collaboration. Arrive is made up of very knowledgeable people that are passionate about the company and what we do. Our best collaboration happens when we all get in a room to brainstorm, share ideas, and challenge each other until we come up with the best solution.

Tyler

Principle Product Manager

What makes someone successful on your team?

The easy answer is to deliver a valuable yet efficient Product to the business and it's stakeholders. However, within our team dynamic, I believe someone's success is seen when they correctly assess the business' problem(s), deliberate on a possible solution(s) to address that problem, and execute the plan to fix it.

Rob

Product Coach

How do you empower your team to be more creative?

Hire talented people and then take a step back and let them do what they do best. I encourage my employees to aim high and embrace the company vision. Failure happens, but I'm there to remind them that falling short is the price of aiming high - This is almost always a price worth paying. My job is to provide mentorship and celebrate innovation!

Marc

VP of Software Engineering

How has your career grown since starting at the company?

Since starting at the company a year and a half ago, I moved from a mid-level role to a managerial role. Arrive recognizes your achievements and also takes into consideration your career aspirations. Managers work with you to help you develop the skill-set needed to take you to the next level in your career and challenge you to reach your goals.

Heather

Product Manager

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