Recruiting Operations Manager at Calm
Who We Are:
At Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and app—filled with meditations, sleep stories, music, movement, and more—we’re redefining what mental care looks like in 2021 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, we’re having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over.
What You'll Do:
We’re looking for a Recruiting Operations Manager to help scale our hiring practices and programs at Calm. This individual will own day-to-day recruiting operations as well as drive team priorities across operations, recruiting tools & systems, candidate experience and hiring metrics.
- Directly manage and develop our team of recruiting coordinators
- Alongside the recruiting coordination team, own and ensure a stellar candidate and internal hiring experience
- Identify opportunities for operational improvements across recruiting processes to ensure efficiency and quality to scale (and manage any change/s)
- Manage all recruiting systems & vendors including ROI, implementation, optimization and/or configuration
- Partner with Finance and Recruiting Leads on our hiring plans, capacity models and req management
- Ensure strong data integrity to drive and evolve our recruiting data, metrics and analytics
- Manage the ongoing delivery of recruiting projects and programs (such as interviewing training & capacity, employer brand, DE&I partnerships, etc.)
- Serve as the cross-functional partner to our recruiting and business teams to help meet hiring priorities and goals
- Maintain and develop team documentation including internal processes & onboarding through to hiring manager resources & enablement
Who You Are:
- At least 4 years of experience in HR/Recruiting, with at least 2 years of HR/Recruiting operational experience
- Strong communicator, both written and verbal
- Experience building and scaling programs in a high-growth, rapidly adapting, international environment
- Prior experience in a people management role
- Knowledge of top recruiting tools and systems
- Ability to manage multiple projects simultaneously, working autonomously, and navigate ambiguity with ease
- Data-driven with an ability to tell stories through numbers
- Passion for working and learning in a fast-growing company
- Extremely strong attention to detail
Nice-to-Haves
- Expertise in Greenhouse ATS
- Prior experience with other Recruiting systems such as LinkedIn Recruiter, Gem, employer branding sites, etc.
- Experience with BI tools for recruiting reporting
We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
Calm is deeply committed to diversity, equity and inclusion, both in our hiring practices and in our experiences as a Calm employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Calm’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.