Do you have a passion for building meaningful relationships? Do you gain personal satisfaction from solving puzzles, making others feel welcome, and operating from a continuous improvement lens? Are you a taskmaster who has a laser-focused eye for accuracy and attention to detail? If so, then this is a great role for you!

About the Position:

As our Recruiting Coordinator, you’ll contribute to the overall success of the Talent team by providing a high level of customer service and quality throughout the recruiting process. You’ll get a chance to work closely with the Recruiting team and hiring managers to help create an efficient and enjoyable interview experience for all of our technical roles. 

This is a high-impact role that drives the recruiting machine at ChowNow through accurate and timely scheduling of onsite and virtual interviews. You will sit at the helm a high-touch, “best in class” candidate experience by being service-oriented, efficient, and responsive to the needs of the Recruiting team, candidates, and hiring managers.

Reports to Senior Director of People Operations, No Direct Reports

About Us:

ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 

Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace and the kind of mission, that appeals to you, we’d love to talk. 

Together we can preserve neighborhood flavor, one restaurant at a time.

Within 30 Days You’ll:

• Complete your ChowNow onboarding (Ramp Camp) and learn the ins and outs about ChowNow and our product
• Shadow each department for an in-depth look into how each team plays their part

Within 60 Days You’ll:

• Work closely with Recruiters to coordinate and schedule phone screens and onsite interviews.
• Maintain all data in our Applicant Tracking System (Lever)
• Set up and prepare interview zoom links for candidate final interviews
• Send out interview pre-briefs and schedule interview debriefs
• Coordinate candidate travel and accommodation(if necessary)
• Maintain our Careers page, job postings, tool kits, communication templates, interview packets etc.

Within 90 Days You’ll:

• Build strong relationships with candidates through both written and verbal communication
• Be able to move candidates throughout the interview process swiftly and effectively
• Begin to learn the fundamentals of sourcing both Technical and Non-Technical roles
• Ensure all candidates have a world-class interview experience with ChowNow!

Within 12 months, you'll:

• Find and engage passive candidates through multiple channels (LinkedIn, Github, Twitter, AngelList etc...)
• Be an expert in partnering with Hiring Managers to define candidate requirements
• Begin to conduct initial phone screens to engage and qualify candidate

You Should Apply If:

• You have a background in Tech Recruiting and have experience supporting scheduling and coordination efforts for a high volume requisition load.
• You’re a self-starter with a great work ethic.
• You have strong organizational skills and a high level of attention to detail. (easter egg: include the word “pizza” in application questionnaire)
• You’re proficient in Applicant Tracking System software (preferably Lever or Greenhouse), Social Networking applications, Google Suite and Microsoft Office.
• You have excellent written, oral, and interpersonal communication skills.
• You have the ability to prioritize, execute and manage multiple and competing priorities in a fast pace environment.

About Our Benefits:

• Competitive Salary
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program.
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Quarterly Industry Speakers Series.
• Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.
• Fully stocked kitchen and cold brew on tap.

ChowNow takes the health and safety of our team seriously. Effective December 1, 2021, we will require all employees to have been vaccinated against COVID-19. We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests accommodations will be considered.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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