People Operations Specialist at Flyhomes

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Flyhomes is a place where authenticity, equity, and innovation collide to build the world’s best homebuying experience. Innovation is in our DNA. What will you create here?

We offer brokerage, mortgage and closing services—all under one roof—to ensure our clients have an amazing experience from the moment they start to work with us, to the moment they move in, and beyond. 

Real estate, mortgage and technology are what we do, but people are at the core of our mission. That’s where you come in! Whether you're our employee or our client, we believe it’s about people, not properties. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it. If you’re dedicated to creating an inclusive, equitable, and more enjoyable real estate experience with solutions for every homebuyer, then we want to talk to you!

We are currently seeking an experienced, energetic, and flexible People Ops Specialist, to join our fast-paced start-up environment!  In this position, you’ll play a key role on our People Operations team and be tasked with providing exceptional support to our employees, managers, and leaders. Our People Operations function includes onboarding, benefits, leaves management, policies, workforce analytics, HRIS, employee relations, off-boarding, compliance, global processes, and more. We are especially interested in candidates that have work experience with several of the areas of focus for the people ops team.
Our headquarters are in Seattle, WA and preference will be given to local candidates. However, this remote role can be located in any state where we are operating. The current list is: Washington, Oregon, California, Massachusetts, Florida, Illinois, Texas, Arizona, North Carolina, Utah and more to come!

What You’ll Do 

- Own the operations workload as point of contact and teaml SME related to several of the following: onboarding, leaves management, policies, workforce analytics, HRIS, employee relations, off-boarding, compliance, and global processes
- Provide support to employees, manager, and leaders with a people-centric focus based on company culture principles and building employee engagement
- Assist in training and building capabilities within People Team
- Create written SOPs and assist in determining measures of success for areas of responsibilities
- Review current workflow processes, identify new opportunities, and implement new processes that improve efficiency and effectiveness while balancing people-centric approach
- Be cross-trained in the overall work activities of people operations and be flexible to support other activities as needed
What You’ll Bring

- Bachelor’s degree in Human Resources, Business or related field preferred
- 4+ years of progressively responsible HR work experience to include 2+ years at HR Specialist, People Ops Specialist or Generalist (highly prefer work experience in start-up/early-stage environment)
- Must have a solid understanding of HR employment-related laws/regulations
- Demonstrated analytical and problem-solving skills, ability to analyze data, understand trends and develop recommendations for action
- Strong written and verbal communication skills and prior success working cross functionally with various level of stakeholders
- Impeccable ethics and ability to handle confidential matters
- Demonstrated knowledge and comfort with HRIS systems (we utilize UKG/UltiPro)
- Project management skills including ability to oversee complex projects with multiple stakeholders in a fast-paced environment
- Collaborative, team-oriented, and adaptable work style which includes an understanding of how to thrive in a dynamic start-up environment

Your Superpowers 

  • Analytical and Critical Thinker: You employ a commitment to rigorous analysis of data, diagnosis and problem solving to reach well-reasoned solutions.
  • Collaborative: You partner effectively with internal clients and colleagues, to drive our ‘winning together’ culture and execute on our common goals
  • Communicative: You develop and deliver multi-mode communication to share ideas, learn from each other, and keep each other informed about problems, opportunities, progress and solutions
  • Action Oriented: You seize opportunities, take on tough challenges and drive ideas and plans forward with a sense of urgency, high energy and enthusiasm. You are able to pivot to solution focus and inspire others to do the same
  • Learning Agility: You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantage
  • Driven: You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn’t scare you
  • Work Excellence: You are conscientious with the consistency and quality of deliverables and promote high standards, always seeking ways to improve products. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through 
  • Flexible: You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together
  • Resourceful: You find ways to get things done efficiently and effectively to accomplish goals and redefine what is possible

Flyhomes Perks

Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.

  • Generous PTO
  • 401K Matching
  • Health, Dental, Vision
  • Home Buying & Selling Benefits
  • Commuter Benefits
  • Casual Dress
  • Professional Development Benefits
  • Paid Volunteer Time
  • Dog friendly HQ!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • SegmentAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • IntercomCRM
    • MailChimpEmail

What are Flyhomes Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
We have an active social committee!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Happy Hours
Pet Friendly
We love dogs!
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications

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