Waymo’s People team recruits and supports the world’s best talent (including, we hope, you). Our HR business partners, program administrators, staffers, and compensation specialists help our employees attain their full potential in a healthy, considerate and supportive environment. We take our role as champions of Equity, Inclusion, and Diversity (EID) and stewards of the unique Waymo culture seriously.

In this role, you’ll:

• Deliver operational and system administration services in support of various HR programs and processes spanning the employee lifecycle, from onboarding to offboarding, and everything in between
• Handle inbound employee and People Team member inquiries in a timely and effective manner; provide assistance or redirect to an appropriate team member as needed
• Maintain and audit employee records to ensure they are complete, accurate and compliant
• Document and help evolve Waymo’s people processes, taking a data-driven approach to spotting and acting on opportunities to improve, automate, and/or innovate them
• Partner with key stakeholders and internal partners such as employment legal, HR business partners, and employee relations to ensure our HR processes and policies are aligned with and deliver on Waymo’s needs
• Participate in ad-hoc projects and support major people-related programs, such as the opening of a new business location, Waymo’s annual performance review cycle, or our employee engagement surveys

At a minimum we’d like you to have:

• 3 years of experience in an operations, administrative support, project coordinator, or customer service role, preferably in a high growth and fast paced environment
• Exceptional attention to detail, solid time management and multi-tasking skills
• Strong communicator with excellent written and verbal communication skills 

It’s preferred if you have:

• Growth mindset; eager to learn and willing to attempt a new skill or process, even if its something you’ve never done before
• Self-starter with a high level of creativity, perseverance, independence and flexibility, who proactively identifies opportunities to streamline processes and improve the client or partner experience
• Experience in improving and identifying issues in business processes, suggesting user focused improvements and driving recommended solutions
• Experience in a People Operations or HR function helpful but not required - if you’re the right candidate, we’re happy to teach you what you need to know!