People Operations Director

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Who We Are 

Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers’ experiences and our Mission and Vision.

 

Role Overview

We're excited to welcome the role of Director of People Operations to our growing company!  The Director of People Operations will own and implement programs that nurture employee engagement and will maintain compliance, as we continue to grow and scale at Overhaul.  This individual should have a passion for all things people and should have a genuine appreciation and understanding that people are the true competitive advantage and the foundation of a company’s success.

In this role, you will lead People Operations related projects, including global employment law compliance, benefits programs, and employee value proposition initiatives. You ideally have experience owning key People Operations functions end-to-end and are driven to provide empathetic support for your teams, while leading strategic people-first programs in a growing global company.  This role reports to the Chief People Officer.

What You'll Do:

  • Lead a team responsible for progressive, proactive people-related initiatives, including employee engagement; global compliance; diversity, inclusion, and belonging; compensation and benefits; incentives; engagement; retention; learning and development; and employee relations
  • Lead People Compliance, ensuring compliant processes and alignment with local and international employment laws and regulations. Continually maintain in-depth knowledge of local, federal, and global employment laws to lead the organization’s compliance
  • Provide People Operations leadership and support with respect to day-to-day life cycle activities of our “internal customers”, including onboarding, the employee journey, and offboarding.
  • Enhance the Overhaul culture by developing effective programs and initiatives that keep our employees engaged and closely knit, especially in a remote-first work environment
  • Serve as a trusted resource to managers and employees, guiding them through career development and interpersonal conversations
  • Own and evolve our people tech stack including payroll, HRIS, engagement, and performance management systems to ensure integrated systems scale efficiently as our company continues to scale
  • Track people data and analytics to continually ensure data-informed decision-making, incorporating qualitative and quantitative feedback from engagement surveys, 1:1s, and other sources into creating innovative and empathetic people programs
  • Evaluate the competitive landscape and create strategies to adapt to changing market trends to ensure that our compensation and benefits offerings remain highly competitive
  • Lead our Benefits Specialist in yearly open enrollment process, payroll, and benefits administration; help evaluate new vendors and partners as necessary
  • Coordinate and support new People program implementations
  • Create and manage streamlined processes and ensure alignment with key stakeholders inside and outside the People Team (Talent Acquisition Enablement, Payroll, Stock Administration, Finance)
  • Ensure the maintenance and accuracy of HR data, including data audits
  • Assess/identify HR strategy, policy, and process improvements
  • Provide leadership an oversight of business expansion solutions, ensuring scalability and alignment with company vision and values

What We're Looking For:

  • Creativity, empathy, innovation, and courageous leading
  • Someone who thrives in a fast-paced, forward-thinking environment and has a high level of comfort working autonomously
  • Strong ability to deal with ambiguity, tight timelines, and multiple competing priorities in a dynamic environment
  • 8+ years previous experience in a People/Human Resources/Organizational Development function within high-growth, early stages progressing global organizations; 3+ years in a People Operations Leadership role
  • In-depth understanding of global HR best practices, with the ability to move seamlessly from strategy development to execution
  • Demonstrated success in owning global employment law compliance
  • Proven ability to develop engaged people teams
  • High level of integrity and ability to use good judgment
  • Strong people management and coaching skills
  • Excellent communication skills
  • Demonstrable ability to be highly resourceful, with stellar execution skills (strategy through implementation) and demonstrable track record of leading and influencing through consultative skills
  • Successful M&A Experience
  • Strategic, practical, and innovative thinker and people first mentality in decision-making
  • Ability to successfully collaborate with international teams

 

Our Core Values and how they benefit you as an “Overhauler”


Authenticity, Receptivity and Trust

   Extremely competitive base salary package
   401(k) with Overhaul match
   Flexible working schedules
   Remote, hybrid, and/or In-office*

Encouragement and Learning

   Progressive advancement opportunity & career mobility
   Paid development personal stipend
   Monthly lunch and learns
    2 Unique learning systems w/Instructor led content


Wellness and Integrity

·     Rotating Overhaul “Perks @ work” (Discounts and Freebies)
·      Overhaul fully provided healthcare plan
·      Employee assistance & wellbeing programs
·      New Parent/Family/Caregiver leave(s)
·      Daily BAMM time (body and mind movement)
·      Life by design vacation policy


 Diversity and Inclusivity Statement:

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.”  All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply! 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • FluxLibraries
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • HotjarAnalytics
    • MiroDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • DriftCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM

An Insider's view of Overhaul

How would you describe the company’s work-life balance?

In an industry that never sleeps, it can be hard to pull away and prioritize self-care and time off. Overhaul leadership strongly enforces and reminds us to take PTO as often as we can. We’re also encouraged to take those moments throughout the day to recharge and refocus with daily dedicated blocks for body and mind movement hours.

Ash

Customer Success Manager

What does your typical day look like?

A typical day consists of observing multiple shipments to confirm arrival to their delivery locations with the product being untampered and answering any questions the team may have regarding process/shipments they are unsure of. We also monitor any shipment/destination creation requests and troubleshoot device issues with our client contacts.

Quintin

GSOC Supervisor

How has your career grown since starting at the company?

I can only describe it as: “a lot." I’ve been able to go beyond tech and into business and I appreciate the opportunities that have been given to me.

Ricardo

Principal Site Reliability Engineer

What’s the vibe like in the office?

Overhaul provides a great environment to work in. The lack of micro-management and a modern approach to mental health has made this job quite enjoyable. My team is formed of an extensive group of professionals with years of experience in the domain. We have a great synergy, working great as a team.

Alexandru

Watch Officer

What are Overhaul Perks + Benefits

Overhaul Benefits Overview

FULLY PROVIDED MEDICAL CARE
LEGAL/ID SHIELD PROTECTION
PET INSURANCE
TRAVEL ASSISTANCE PROGRAM
UNLIMITED PTO
FLEXIBLE SCHEDULES
TELEDOC HEALTH + TELEADVOCACY
401K PLAN AND MATCH
REMOTE, HYBRID, AND IN-OFFICE OPPORTUNITIES
DAILY BLOCKED BODY AND MIND MOVEMENT TIME

Culture
Open door policy
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
The Healthcare FSA Allows you to use tax-free dollars for eligible health care expenses that are not covered by insurance for you, your legal spouse and your eligible dependents.
Disability insurance
Overhaul provides full-time employees with short-term and long-term disability income benefits.
Dental insurance
Overhaul's dental insurance helps pay for dental care and usually includes checkups, cleanings and X-rays.
Vision insurance
Overhaul’s vision policy covers routine eye exams and provides specified dollar amounts or discounts for the purchase of eyeglasses or contact lenses.
Health insurance
Overhaul provides medical insurance which is offered through United Healthcare (UHC).
Life insurance
Overhaul pays for the full cost of basic life and AD&D coverage for all eligible employees and you will be automatically enrolled into this benefit.
Pet insurance
Nationwide pet insurance helps you cover veterinary expenses so you can provide your pets with the best care possible without worrying about the cost.
Wellness programs
Team workouts
Mental health benefits
Your Mental Health & Advocacy package connects you with services to help navigate healthcare questions and personal life issues and stresses. Your teleadvocacy services are 100% paid for by Overhaul
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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