WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.
WHAT YOU'LL DO
As a dedicated People Business Partner II for our US Engineering employees, you will serve as a trusted resource and confidant to employees, a strategic consultant to management on employee relations issues, and lead human resources initiatives. You will be empowered to have direct ownership over a variety of projects and work. This role can be based in any of our US offices (Austin, Chicago, New York, San Francisco) with remote-friendly flexibility and is an exciting opportunity to bring your people relations experience to a fast-growing tech company!
Here are some things to expect in your day-to-day:
- Provide guidance and assistance to US Engineering management on a broad range of human resources policies and compliance, practices, and programs
- Partner and coach Engineering leadership to ensure talent management and succession planning is ongoing in order to take action on critical talent
- Act as a thought partner with managers to improve people-related priorities such as coaching and development of our US Engineering employees
- Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team
- Serve as an initial point of contact and intermediary for the entire Engineering team, and offer advice, counseling, and training on employee relations matters
- Be both an advocate for employees and a champion for the business
- Work hand-in-hand with Engineering leadership and management to diagnose organizational design and development needs; increase employee motivation, engagement, productivity, and retention; recommend and implement solutions to continuously build morale; and drive our engaging and exciting culture!
- Partner closely with other People team functions (People Operations, Talent Acquisition, Learning & Development) to better the overall employee experience; evaluate training programs and determine training needs for both individuals and teams; analyze workforce trends utilizing technology and data, and more
- Build and implement people-focused programs that align with Braze’s mission, values, culture, and goals
WHO YOU ARE
You’re a highly-motivated, enthusiastic, and dedicated human resources professional who is able to balance the needs of the business with the needs of our people!
Specifically, you have:
- 3+ years of specific Engineering and/or customer-facing HR business partner experience in the SaaS tech industry, preferably working with Engineering leaders directly
- 5+ years of full-time professional work experience (human resources/client-facing experience required)
- A strong understanding and experience with human resources best practices, employment law and employee relations
- Excellent verbal and written communication, and cross-functional collaboration skills
- A strategic mindset and a “roll-up-your-sleeves” attitude -- no task is too small for you
- Superb organizational skill, attention to detail and accuracy
- Ability to deal with ambiguity and be adaptable as situations require
- Robust multitasking skills and comfort wearing many hats at once
- Ability to work with stakeholders at all levels of the organization by tailoring your approach to achieve partnership and the best possible outcome
WHAT WE OFFER
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
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