People Business Partner, Ground Operations (Remote) at Veho

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About Veho

Veho is a technology-driven shipping company that enables personalized next-day package delivery, extending partner brand value. Veho brand partners have seen a 20% increase in customer repurchase, 40% increase in customer lifetime value, and 8% rise in net promoter score.

Veho gives package recipients greater insight and control, letting them know when they will receive their package, when drivers are en route, and enables real-time rescheduling, address changes, and personal delivery instructions. Veho's technology matches demand for package delivery with a network of qualified crowdsourced driver partners, ensuring every package is delivered on time and correctly.

The concept for Veho started as a school project while co-founder Itamar Zur attended Harvard Business School. Zur constantly experienced issues receiving packages - from getting the dreaded “we missed you” note, to stolen packages. He set out to fix the problem so many customers and brands face.

Today, Veho’s robust technology platform provides customers and e-commerce brands with an unparalleled shipping experience, an industry record 99.9% average on-time performance for next-day delivery and an average 4.9-star customer rating. With teammates in 30 U.S. states, Veho will be in 50 markets by the end of 2022.

About the Role
The People Business Partner is both a strategic and hands-on role that provides full cycle Human Resources support to our employees. The role is critical in executing our people initiatives, providing great internal customer support, and driving functional excellence and process improvement. A PBP at Veho is a builder, a DE&I evangelist, and a strong thought partner to the business leaders within their supported group. In this role, you will primarily support non-exempt employees and the leaders of our Ground Operations teams. You must be able to travel in person to the warehouse locations you support on an as needed basis. Ideally, you live in one of the following locations: Atlanta, Charlotte, Baltimore, Denver, Dallas, Austin, San Antonio, Houston, Philadelphia, or Las Vegas.

Basic Qualifications

  • Bachelor's Degree required
  • 4+ years human resource business partner experience
  • 7+ years in an HR or Business role
  • Experience supporting hourly employee client groups
  • Experience in a high growth or rapidly changing work environment
  • Demonstrated ability to translate business priorities into a people strategies.
  • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
  • Experience with rapid, complex, high growth work environment
  • Experience coaching and mentoring leaders at various levels of seniority from the supervisor to the executive level
  • Success in building people systems and processes from the ground up
  • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
  • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
  • Strong internal and external customer service focus
  • The ability to manage multiple priorities simultaneously - orientated on results
  • Bias for action, strong work ethic, and desire to achieve excellence
  • Passion for innovative HR solutions and process improvement
  • Excellent organizational and interpersonal skills

Preferred Qualifications

  • Advanced degree from a top tier graduate school. (MBA or Masters in HRM preferred)
  • Strong evidence of stretch assignments that are evidence of superior performance in previous roles
  • PHR, SPHR, or other recognized HR certifications
  • Analytical mindset with an understanding of core people related metrics
  • Previous experience building processes, playbooks, and best practices
  • High degree of empathy, candor, and ownership

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time. Applicants must be able to understand and effectively communicate orally and in writing with all parties regarding work matters, which are generally conducted in English. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

More Information on Veho
Veho operates in the eCommerce industry. The company is located in San Francisco, CA, Boulder, CO, Dallas, TX and Chicago, IL. Veho was founded in 2016. It has 141 total employees. To see all 51 open jobs at Veho, click here.
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