People Advisor
Our offices are open for a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity. At ZipRecruiter, we foster a culture where our employees feel accepted, supported and celebrated. Our employees find ethical solutions to empower the community and workforce. Differences make us stronger, and we embrace them.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary/objective
The People Advisor has a passion for solving complex people challenges, being comfortable managing multiple stakeholders at various levels, and an ability to negotiate competing priorities and deadlines. You’ll partner with specific client groups to provide local HR support aligning with People Business Partners, employees, and business leaders. This role is critical to enabling efficiency across the People organization. In this role, you will have a direct impact on our employees' experience at ZipRecruiter through Performance Management, Employee Relations, and Recognition.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Acts as local advisor to employees on People questions, such as employee data and employment relations issues
- Works closely with People Business Partners and other stakeholders to implement programs, policies and initiatives with employees
- Provide guidance to managers and partners on dispute resolution, disciplinary action, problem solving, and litigation avoidance
- Ensure compliance with company policies and procedures, as well as compliance with all regional, country, local and company regulations
- Manage employee off-boarding process including communication with employee, exit-survey/exit interviews and separation agreements
- Exercise critical thinking and influence in gathering and assessing all relevant information for end to end decision making
Competencies
- Expresses ideas and information clearly
- Problem-solves without explicit direction
- Treats others with respect
- Follows best practice methodology
- Understands their area of the product
Work environment
Remote or office work environment
Travel
Travel will be required for this role
Required education and experience
- Bachelor’s Degree in Business, Communications, Human Resources or related field
- 3+ years of experience in Human Resources Operations, Human Resources Generalist or related field
- Experience supporting teams of 200+ employees
- Experience supporting remote workers
- Experience with HR databases and HRIS systems (e.g. ADP WFN, BambooHR)
- Ability to diagnose a problem and lead correction efforts through effective communication and efficient execution
Preferred education and experience
- SHRM or HRCI Certification
- Strong ability to multi-task and respond effectively to changing priorities and demands
- Ability to effectively communicate with various methods to a wide variety of audiences
- Previous Google Suite experience
- Exceptional problem solving skills with a passion for data integrity, process definition, and continuous learning
As part of our team you’ll enjoy:
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
- A fun environment where work-life balance is valued
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
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