Our Opportunity:

Chewy is currently recruiting for a Mental Health Counselor at our Dallas, TX customer contact center(s). This position is responsible for providing direct mental health counseling services to customer service employees. If you are looking for a position in which no two days are the same, team members are a valued asset and you look at employee engagement as a high priority – this position is for you. Chewy is a growing organization and we need an HR Leader to join our team.  

What you’ll do:

• Maintain a full caseload of internal Chewy team members
• Provide brief, individual counseling to team members across two customer contact sites
• Assists with leading roundtable discussions to gage employee sentiment and moral
• Work collaboratively with the HR and CS operations teams and develop employee engagement strategies
• Assess team members’ needs for additional mental health services
• Maintain case notes
• Handle benefits administration

What you’ll need:

• BA/BS required
• Master’s degree in Social Work, Psychology or Mental Health Counseling
• Experience and knowledge of various treatment modalities: CBT, Psychodynamics, DBT, REBT, etc.
• Minimum of 5 years experience working with clients in a clinical setting
• Active Texas state license to practice and be in good standing with the state board
• Excellent written, verbal, public presentation /communication skills and strong interpersonal skills required
• Able to work effectively with a wide range of personnel
• Strong employee relations background
• Position may require travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).