Spectrum
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Manager, Talent Acquisition Operations

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At a glance:• Are you an experienced recruitment professional enthusiastic about creating and managing a positive and seamless recruitment process?• Can you guide a team of Recruiting Coordinators to accurately and effectively complete daily activities while managing responsiveness, productivity, efficiency and quality?• Do you desire an impactful role in shaping the success of the talent acquisition team?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As the Manager of Talent Acquisition Operations, you ensure a positive and efficient recruiting and hiring process. You focus on leading a team of Recruiting Coordinators to accurately and effectively complete daily activities. You manage the responsiveness, productivity, efficiency and quality of your team's workflow to ensure consistent and efficient support of field recruiting efforts. You excel at continually evaluating and optimizing the recruiting process and the experience of candidates and hiring leaders. You thrive in an office environment working with geographically dispersed teams. You report directly to the Director of Talent Acquisition for goals, guidance and assistance.
Position benefits:• Competitive salary with bonus.• Health, vision and dental insurance.• 100% company match 401(k) up to 6%.• Company funded retirement accumulation plan for an additional 3%.• Education assistance.• Pretax childcare spending account.• Paid holidays, vacation days, personal days and sick days.• Employee discount on Spectrum services where available.
What you will do:• Encourage company-wide excellence through active and consistent support of all efforts to simplify and enhance the client experience.• Drive successful recruiting results by managing team scheduling and workflow, including approving and modifying timecards,• Serve as a subject matter expert in the applicant tracking system and recruitment process and apply knowledge to quickly resolve issues.• Address issues escalated from the recruiting coordinators and recruiters by collaborating with stakeholders.• Use strong leadership skills to motivate coordinators to meet performance goals and service level agreements.• Improve team performance by providing feedback and continually coaching coordinators, including the mid-year and annual performance reviews.• Maximize the talent acquisition process by identifying, recommending and implementing solutions and process improvements.• Streamline recruiting processes to ensure operational efficiency.• Ensure processes are accurately followed by maintaining and updating documentation of the recruiting process and recruiting operations information.• Achieve department objectives by leading small-to medium-scale talent acquisition projects.• Recruit, interview, onboard and train new coordinators to ensure a strong team that adheres to the talent acquisition processes.• Assist in compiling and reviewing metrics and reports to be used for process improvements and prepare ad hoc reports as requested.• Conduct audits and gather feedback to ensure all coordinator output meets regulatory compliance requirements and quality standards.
Required keys for success:• Five or more years of experience as a recruiting coordinator or other relevant roles in recruitment or human resources.• Experience with applicant tracking systems.• Extensive knowledge of recruitment processes.• Prior experience successfully identifying and implementing process improvements.• Strong project management, practical analysis and issue resolution skills.• Ability to influence internal and external teams and bring them to a consensus and successful outcome.• History of maintaining the confidentiality of company and candidate information.• Track record of supporting and driving process and compliance with the ability to partner with all levels of teams and management in a fast-paced environment.• Demonstrated interpersonal skills and the ability to interact at all levels of the organization with diplomacy and professionalism.• Advanced ability in Microsoft Word, Excel, PowerPoint and Outlook.• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:• Five years of supervisory or leadership experience.
Your education:• Bachelor's degree in a related field, or an equivalent combination of education, training and experience (required).
HRC501 311874 311874BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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