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Charlotte, NC

Manager, Talent Acquisition Operations at Spectrum (Charlotte, NC)

| Charlotte, NC
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At a glance:• Are you an experienced recruitment professional enthusiastic about creating and managing a positive and seamless recruitment process?• Can you guide a team of Recruiting Coordinators to accurately and effectively complete daily activities while managing responsiveness, productivity, efficiency and quality?• Do you desire an impactful role in shaping the success of the talent acquisition team?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
As the Manager of Talent Acquisition Operations, you ensure a positive and efficient recruiting and hiring process. You focus on leading a team of Recruiting Coordinators to accurately and effectively complete daily activities. You manage the responsiveness, productivity, efficiency and quality of your team's workflow to ensure consistent and efficient support of field recruiting efforts. You excel at continually evaluating and optimizing the recruiting process and the experience of candidates and hiring leaders. You thrive in an office environment working with geographically dispersed teams. You report directly to the Director of Talent Acquisition for goals, guidance and assistance.
Position benefits:• Competitive salary with bonus.• Health, vision and dental insurance.• 100% company match 401(k) up to 6%.• Company funded retirement accumulation plan for an additional 3%.• Education assistance.• Pretax childcare spending account.• Paid holidays, vacation days, personal days and sick days.• Employee discount on Spectrum services where available.
What you will do:• Encourage company-wide excellence through active and consistent support of all efforts to simplify and enhance the client experience.• Drive successful recruiting results by managing team scheduling and workflow, including approving and modifying timecards,• Serve as a subject matter expert in the applicant tracking system and recruitment process and apply knowledge to quickly resolve issues.• Address issues escalated from the recruiting coordinators and recruiters by collaborating with stakeholders.• Use strong leadership skills to motivate coordinators to meet performance goals and service level agreements.• Improve team performance by providing feedback and continually coaching coordinators, including the mid-year and annual performance reviews.• Maximize the talent acquisition process by identifying, recommending and implementing solutions and process improvements.• Streamline recruiting processes to ensure operational efficiency.• Ensure processes are accurately followed by maintaining and updating documentation of the recruiting process and recruiting operations information.• Achieve department objectives by leading small-to medium-scale talent acquisition projects.• Recruit, interview, onboard and train new coordinators to ensure a strong team that adheres to the talent acquisition processes.• Assist in compiling and reviewing metrics and reports to be used for process improvements and prepare ad hoc reports as requested.• Conduct audits and gather feedback to ensure all coordinator output meets regulatory compliance requirements and quality standards.
Required keys for success:• Five or more years of experience as a recruiting coordinator or other relevant roles in recruitment or human resources.• Experience with applicant tracking systems.• Extensive knowledge of recruitment processes.• Prior experience successfully identifying and implementing process improvements.• Strong project management, practical analysis and issue resolution skills.• Ability to influence internal and external teams and bring them to a consensus and successful outcome.• History of maintaining the confidentiality of company and candidate information.• Track record of supporting and driving process and compliance with the ability to partner with all levels of teams and management in a fast-paced environment.• Demonstrated interpersonal skills and the ability to interact at all levels of the organization with diplomacy and professionalism.• Advanced ability in Microsoft Word, Excel, PowerPoint and Outlook.• Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:• Five years of supervisory or leadership experience.
Your education:• Bachelor's degree in a related field, or an equivalent combination of education, training and experience (required).
HRC501 311874 311874BR
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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.


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