Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Charlotte, NC

Manager, Human Resources at Spectrum

| Charlotte, NC
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JOB SUMMARY
The Spectrum Human Resources Manager is responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Partner with Leadership to support and implement effective short and long term strategies to attain organizational objectives. Combines HR mastery and Industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Focus on service delivery in support of business organizations, providing advice and recommendations
Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company
Provide guidance to ensure the integrity of the performance management program and the development of employees
Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently
Provide consultative support to managers and supervisors
Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support
Manage organizational change
Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies
Oversee timely and accurate payroll processing and commission reporting
Conduct employee investigations and oversee all escalated employee issues, including ethics point reports
Establish local procedures to ensure compliance with Company and regulatory agency requirements
Hire, train and manage performance and development of direct reports
Oversee Human Resources communications
Participate in enterprise wide taskforce initiatives
Monitor processes and ensure accurate maintenance of employee files and HRIS database
Review and oversee unemployment and workers compensation claims
Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment
Oversee Labor Relations Programs and participate in Labor Relations Negotiations as needed
Oversee safety programs and follow company procedures for drug testing
Participate in budget planning as needed and manage departmental expenses
Perform other duties as required
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to speak in a public forum
  • Ability to effectively manage/lead projects
  • Ability to supervise the work of others
  • Ability to deal with the public in a professional manner
  • Ability to maintain confidentiality of information
  • Ability to make decisions and solve problems while working under pressure
  • Demonstrated PC skills and MS Office skills
  • Ability to prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to work independently
  • Knowledge of local state and federal employment laws and procedures
  • Knowledge of recruitment trends and technologies
  • Knowledge of wage and hour laws
  • Knowledge of staffing and employment practices
  • Knowledge of employee relation's procedures and applicable law
Education
Bachelor's degree in human resources, business, or organizational behavior or related field or equivalent experience
Related Work Experience
Human Resource Generalist experience in a multi-location environment - 5+ years
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Valid driver's license with satisfactory driving record within company required standards
Education
Master's Degree
Certifications for Human Resource Professionals (PHR, SPHR
Related Work Experience
Management or leadership experience - 2+ years
WORKING CONDITIONS
Office environment
Travel required
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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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