Manager, Employee Engagement at JPS Health Network (Dallas, TX)

| Dallas-Fort Worth, TX
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Who We AreJPS Health Network is a $950 million, tax-supported health care system in North Texas. Licensed for 578 beds, the network features 75 locations across Fort Worth, with John Peter Smith Hospital -home to Tarrant County's first and only Level 1 Trauma Center, only psychiatric emergency services site, and the largest hospital-based family medical residency program in the nation - and more than 40 community-based clinics. All told, our network employs more than 7,200 people.

Acclaim is our multispecialty medical practice group featuring over 300 providers serving the JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three rules:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit
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Job Title:

Manager, Employee Engagement

Requisition Number:


Employment Type:

Full Time


Human Resources & Learning

Compensation Type:


Job Category:

Director / Management Level

Hours Worked:

8:00 AM - 5:00 PM


JPOC 1350

Shift Worked:


Job Description:

Description: The Manager Employee Engagement manages the strategies focused on improving the leader and team member experience through culture change and engagement. This position manages initiatives including but not limited to employee events, activities, platforms, communications, and strategic engagement plans for the entire network. The Manager is responsible for building awareness, understanding, and ownership for the JPS engagement vision and cultural transformation. This position will work collaboratively with the HR Division and across the network to improve the employee experience throughout the life cycle of a JPS team member.
Typical Duties:
  1. Implements best practices and leverages analytics to drive strategies for retention, culture change, and other relevant factors impacting team member engagement.
  2. Executes and manages long-term strategies and best-in-class initiatives to promote and achieve a culture of excellence and high engagement.
  3. Manages annual budgets and proposals, timelines, presentations, and creative design to increase engagement and to sustain a positive culture. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
  4. Coaches and develops leaders to improve employee experience by executing department-specific action plans. Ensures leadership accountability to create and manage action plan completion.
  5. Promotes a work environment that is fun and productive. Collaborates with various HR departments and the JPS leadership team to select programming that meets the strategic objectives of the organization.
  6. Creates and owns the team member engagement message model and aligns content, messages, and events.
  7. Maintains ongoing pulse on team member morale through focus groups, surveys, town halls, one-on-one interviews, and other methods; evaluates and applies the data to support decisions.
  8. Maintains a constant flow of information, leveraging varied methods including development of leadership messaging, web content, engagement champion materials, manager and employee toolkits, video/audio blogs and other forms of social media technology through partnership with Communications Team.
  9. Ensures alignment and adherence to JPS branding standards.
  10. Represents HR on various committees, serves as consultant for department-specific recognition activities and attends meetings as assigned.
  11. Leads rewards and recognition team strategy and outcomes including reviewing, evaluating and making recommendations for departmental recognition programs.
  12. Acts as the administrator for the Rewards and Recognition platform.
  13. Provides senior leadership with analysis of key reports on utilization of rewards & recognition resources (e.g., VIP utilization, WOW utilization, etc).
  14. Leads vendor management activities including research, RFP, evaluation, negotiation, contracting, budget management and performance management.
  15. Leads the team responsible for providing day-to-day maintenance of the rewards and recognition program.
  16. Performs other related job duties as assigned.


    Required Education and Experience:
  • Bachelor's degree in Human Resources, Leadership, Industrial Psychology or related field of study.
  • 3 years' experience managing employee engagement for large scale company in health care or other industry.
  • Experience in change management, leadership coaching, and employee engagement.

  • Preferred Education and Experience:
  • Master's degree in Human Resources, Leadership, Industrial Psychology or related field of study.
  • 5 plus years' employee relations/HR Business Partner experience, preferably in a human services/health care setting.

  • Preferred Licensure/Certification/Specialized Training:
  • PHR/SPHR Certification preferred.

Location Address:
1350 S. Main Street
Fort Worth, Texas, 76104
United States
More Information on JPS Health Network
JPS Health Network operates in the Healthtech industry. The company is located in Fort Worth, TX. JPS Health Network was founded in 1906. It has 5001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 34 open jobs at JPS Health Network, click here.
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