Manager- Education & Development at Gillette Children's Specialty Healthcare

| Minneapolis–Saint Paul, MN
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This leadership position exists to manage the learning and development function for Gillette including clinical and non-clinical areas, this position is responsible for developing the workforce to meet the organization's needs, determining best educational practices to support organizational direction, delivering high quality content and training materials using a variety of media, developing policies and procedures, managing department staff, and train and coach leaders and others involved in employee development efforts.

Major Challenges

  • Overcoming potential obstacles to successful implementation of initiatives.
  • Getting buy-in from internal and external stakeholders.
  • Managing various pressures when making decisions.
  • Finding forward looking solutions to development needs.


The annual salary range for this opportunity is $95,825 to $143,748 with a median salary of $119,787 annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package, including a retirement saving match, tuition and certification reimbursement, paid time off, and health and wellness benefits.

Primary Responsibilities

  • Develop and implement sustainable learning and development strategies and plans, and ensure the delivery of high-quality education processes, including critical skills needs identification, orientation, workforce training, employee development, leadership programs, and overall learning and development design and delivery.

    • Lead the learning and development function to improve employee performance and develop employees for future responsibilities.
    • Evaluate learning and development needs and design and implement strategic responses.
    • Manage learning and development activities and related programs to ensure the availability of a qualified, diverse workforce, including targeted programs to address specific educational needs as they are discovered.
    • Lead a centralized process for addressing competencies and required training.
    • Plan, design, and communicate about educational programs on a variety of topics, including but not limited to quality and safety, diversity and inclusion, well being, customer service, and leadership.
    • Ensure compliance with all legal, accreditation, and regularly requirements related to education and training for clinical and non-clinical positions.
    • Provide direct guidance to employees and leaders seeking expert advice on a learning and development needs.
    • Support leaders on major workforce-related projects that require training and education support.
    • Track and report on key metrics. Conduct follow-up studies of all completed training to evaluate and measure results.

  • Develops relationships, manages interactions and provides learning and development leadership with the goal of providing excellent service and organizational success in the area of learning and development.

    • Manage the relationships with vendors, agencies, and others who provide services through such as trainers, consultants, coaches, etc
    • Mentor learning and development professionals and others involved in educational projects.
    • Develop, manage, and measure programs and policies that contribute to a strong customer service culture in the education function.
  • Directs the learning and development function and department.
  • Participates in setting the direction for the department based on the needs of the organization.

    • Translate the vision, mission and strategy into department projects and initiatives and recommend improvements and implement solutions.
    • Provide oversight for policy and procedure development related to learning and development to improve efficiency and maintain compliance to all state and federal regulations.
    • Communicate initiatives to leaders and others within the organization to achieve desired outcomes. Solicit feedback.


Required:

  • Minimum five years designing and implementing employee development programs.
  • Bachelor's degree.
  • Previous experience working in a health care organization or other clinical education programs
  • Previous management experience or other leadership experience
  • Demonstrate working knowledge of:
    • Learning concepts
    • Training and development methods and techniques
    • Customer service
    • Planning and project management
  • Excellent communication and presentation skills


Preferred:

  • Master's degree


Gillette requires all staff to be fully vaccinated for COVID-19 and influenza unless there is a Gillette-approved medical or religious exemption. New hires will be required to have at least one dose of the COVID-19 vaccine prior to starting employment and submit proof of 1st dose of COVID-19 vaccine and influenza vaccine prior to 1st day.

Gillette Children's Specialty Healthcare is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

Gillette Children's Specialty Healthcare is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.

We partner with individuals and families to provide specialized, coordinated care for individuals who have complex, rare or traumatic conditions starting in childhood.

To learn more about working at Gillette Children's Specialty Healthcare, please visit https://www.gillettechildrens.org/careers.

Gillette Children's Specialty Healthcare participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit https://www.e-verify.gov/ for further details regarding e-verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
More Information on Gillette Children's Specialty Healthcare
Gillette Children's Specialty Healthcare operates in the Healthtech industry. The company is located in St. Paul, MN, Burnsville, MN, Maple Grove, MN, Minnetonka, MN and St. Paul, MN. Gillette Children's Specialty Healthcare was founded in 1897. It has 1103 total employees. To see all 6 open jobs at Gillette Children's Specialty Healthcare, click here.
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