Learning Partner at FIS

| Jacksonville, FL
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Job Description
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
The Learning Partner is responsible for driving consistent, reliable growth and success of our sales organizations through strategic development and effective delivery of learning and development of programs that build and develop high-performing sales leaders and teams. The Learning Partner will leverage technology and innovative tools, coupled with active performance coaching, to support the ongoing development of sales skills and effectiveness. As a valued business partner, the Learning Partner works cross-functionally an across channels to identify learning/performance gaps and to create, implement, and reinforce targeted learning solutions. The Learning Partner anticipates change and actively partners with senior leadership in sales and sales enablement to deliver results that are strongly aligned with strategic goals. The Learning Partner operates at a strategic level and focuses on creating a transformative learning strategy through innovative initiatives.
What you will be doing:
  • Create and Deliver advanced sales skills/products, leadership, managerial training, cross-functional and other training sessions. These are created based on an overarching learning strategy developed by the Learning Partner.
  • Select, implement, and facilitate using multiple and appropriate delivery methods and media.
  • Establish and maintain instructor credibility including core values, critical thinking skills, thought leadership, business acumen, delivery competence, professionalism, and content expertise.
  • Develop, select, and administer appropriate assessments in compliance with recognized and accepted measurement principles. Also analyze data to develop strategic presentations and insights into business issues.
  • Work cross-functionally to ensure business alignment: actively participate in and lead project meetings/new initiatives/launches. Research, gather, and compile relevant insight, feedback, and data for business partners.
  • Determines strategies on how to "scale" strategic offerings across channels to ensure the biggest impact for the company.
  • Participate and help drive key stakeholder and leadership meetings from a learning and business perspective. The Learning Partner creates a "seat at the table" with senior and executive leaders to drive the importance of learning and its impact on business success.

What you bring:
  • Ability to collaborate and work effectively with senior levels and cross-functions in the organization
  • Bachelor's degree or equivalent work experience in related field
  • 5+ years learning and development experience and demonstrated understanding of the overall challenges faced in the L&D environment.
  • 2 + years B2B sales experience and demonstrated understanding of the challenges faced in the B2B sales environment
  • Ability to design and deliver learning solutions by effectively anticipating, soliciting, and demonstrating a clear understanding of client needs through strong consulting skills.
  • Ability to lead self and others effectively through change by anticipating its impact on the organization, moving forward when faced with ambiguity, and demonstrating agility and commitment
  • Strong business acumen: understanding the strategy, processes, culture, functions, and needs of the business
  • Proactively and strategically develops his or her own skillset through a rigorous and ongoing personal learning plan.
  • Strong organizational skills and demonstrated agility and ability to manage multiple and sometimes competing projects and priorities
  • Excellent verbal, interpersonal and written communication skills as well as reasoning and critical thinking. Thinks at a strategic leadership level and communicates well with mid-level and senior leaders.
  • Demonstrates creative problem-solving ability and pushes innovative solutions to keep FIS on the edge of effective learning programs.
  • Exceptionally effective in executive and large group presentation settings

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits
Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Culture
Volunteer in local community
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
The FIS Foundation provides more than one million dollars in grants to over 125 organizations throughout the US in: Children’s Services, Community Development, Environment & Health/Human Services.
Friends outside of work
Eat lunch together
Intracompany committees
We have Inclusion Networks which connect colleagues around gender, race/ethnicity, disability, LGBTQ+ identity, early career professionals, veteran status, and working families, to name a few!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
A pillar of the FIS Inclusion & Diversity program, Inclusion Networks function to connect, educate and support the development of their members and promote the company’s overall goals and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are eligible to contribute 1-40% of their annual salary on a pre-tax basis.
401(K) Matching
The company match is $.50 per $1.00 up to the first 6% of the employee contribution.
Employee Stock Purchase Plan
Employees can contribute 3-15% of their base salary & commissions to "purchase FIS stock." FIS matches 25% of contributions on a quarterly basis, one year after contributions are made.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

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