Learning & Development Specialist (Charlotte, NC)

| Charlotte, NC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Posted Date: Feb 9, 2022

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass Group is looking for a Learning and Development Specialist to design training for Compass One Healthcare and support the Learning Management System (LMS). You will design, develop, and deploy training that aids learners in acquiring skills and competencies relevant to business success. You will be accountable for maintaining system functionality to create an optimal user experience, implementing and maintaining technical and functional solutions, and driving best practices and change management. This position requires exceptional customer support and problem solving skills, and the ability to work both independently and collaboratively with peers and internal customers. This role is flexible on location and you will be able to work remotely.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Responsibilities: • Collaborate as an instructional design expert to design, develop, and implement learning for both face-to-face and online courses for Compass One Healthcare• Manage internal instructional design projects, external partners, and SMEs in creating appropriate content for courses that may include video, photos, audio, tests, quizzes, and interactive activities• Establish and maintain high performing relationships with business partners to ensure learning solutions meet identified needs• Provide direction and guidance in learning-concept design to support organizational goals• Analyze learning needs, tasks, styles, and multi-lingual needs to develop end-to-end learning assets• Serve as program manager for Compass One Healthcare courses• Consult on and configure course and program technical design and implementation to translate business partner needs into clearly defined system requirements, including audience definition and creation• Solid experience developing technical and soft skills training • Consultative approach, with analytical problem solving and troubleshooting skills that lead to rapid and accurate problem resolution • Professional and diplomatic communication with all levels of internal and external stakeholders

Qualifications:
• Bachelor's degree in Instructional Design, Instructional Systems Technology, Curriculum and Instruction, Educational Technology, or related field• 3-5 years of professional experience actively developing learning content across multiple technology platforms (including mobile)• Experience successfully deploying large, enterprise-wide e-learning projects and programs into production• Expert level proficiency in using e-Learning software & LMS services such as Articulate, Camtasia, Moodle, or similar technologies• High level proficiency in using MS Office suite & web-based conference services such as WebEx, Teams, and similar technologies• Proven ability to lead others towards a timely completion of projects with both urgent and long-term deadlines• Proven ability to manage multiple time-sensitive projects simultaneously, while working with multiple levels of key stakeholders• Basic knowledge of adult learning principles and learning evaluation• Portfolio of current online course design & delivery examples• Experience supporting a learning management system as it relates to learning design configurations• Solid experience developing technical and soft skills training • Consultative approach, with analytical problem solving and troubleshooting skills that lead to rapid and accurate problem resolution • Professional and diplomatic communication with all levels of internal and external stakeholders• Ability to explain instructions, policies, procedures and to present findings and conclusions clearly, concisely and appropriately for the audience • Practical understanding of project management

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Corporate are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Req ID: 963761

Compass Corporate

KYLIE MARQUARDT
More Information on Compass Group
Compass Group operates in the Food industry. Compass Group was founded in 2022. It has 41331 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 25 open jobs at Compass Group, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Compass Group's full profileFind similar jobs