Learning & Development Lead

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LiveRamp is the leading data connectivity platform. We believe connected data has the power to change the world. Our platform powers insights and experiences centered around the needs of real people, and in ways that keep the Internet open for all. LiveRampers thrive on building together with curiosity and humility—and have a good bit of fun along the way. We’re always looking for smart, kind, and creative people to grow our team and impact.

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

Do you love working with brilliant, kind people who inspire you to be better every day? Join our People & Culture team! We are looking for a dynamic learning guru to design and facilitate many of LiveRamp’s core talent and learning programs.

As LiveRamp’s Learning & Development Program Manager, you will serve as product manager for essential programs, including our onRAMP new hire experience, signature Leading at LiveRamp leadership series, as well as talent development programs such as our job exchange program. Your efforts will directly impact the ability of 1,200+ LiveRampers to learn, grow, and be their best.

This role is part of LiveRamp’s global, 30-member People & Culture organization. Location is flexible, with full-time remote work possible via our RAMP Remote program.

You will:

  • Serve as product manager for our learning and talent programs:
  • Conduct and document training needs assessments, design blueprint, implement and evaluate the effectiveness of trainings.
  • Partner with broader People & Culture team to define the need for and determine priorities.
  • Determine appropriate instructional strategy and delivery.
  • Manage the design of courses using e-learning or instructor led learning models.
  • Partner with e-learning content experts to identify applicability of e-learning content integration.
  • Implement and manage train-the-trainer programs to amplify the impact of our programs.
  • Establish communication plan and methods to market programs.
  • Evaluate program impact, including formative and summative assessments, make data-informed decisions to improve programming
  • Conduct semi-annual reviews of program content and relevance in meeting business needs

Develop and deliver LiveRamp’s core learning and talent programs with an operations mindset:

  • Facilitate LiveRamp learning programs in virtual and in-person formats.
  • Design learning programs in alignment with adult learning best practices.
  • Refine and evolve learning programs in alignment with business need and in response to customer feedback.
  • Maintain current, thorough documentation of program design, program operations, and facilitation/coordination guides.

Your team will:
This role is part of the Talent Enablement team within our People & Culture organization. The Talent Enablement group is responsible for design, documentation, delivery, measurement, and continuous improvement of LiveRamp’s learning, career development, culture, engagement, and talent management programs. The Talent Enablement team works in close partnership with our People Operations, Talent Acquisition, Business Partner, Workplace Experience, and Diversity, Inclusion, & Belonging teams.

About you (Qualifications, Skills & Experience):

  • Approximately 6-8 years of progressive experience leading relevant talent programs.
  • Demonstrated knowledge of adult learning styles, group dynamics, and social learning methods.
  • Excellent skills when facilitating individual & group processes to a variety of internal audiences in different learning strategies, e.g., face to face & virtually.
  • Ability to develop organizational communications that provide clarity for programs & services to stakeholders.
  • Ability to drive complex programs demonstrating strong project management capabilities.
  • Has a wide array of subject matter expertise in leadership competency topics like Leading Change, Performance Management, Delegation, Coaching, Team Development, etc. and can successfully design or re-design and develop relevant content to meet audience needs.
  • Knowledge and experience in diversity & inclusion programming.
  • Ability to work effectively, asynchronously across a distributed, global company.
  • Ability to develop a multi-level curriculum that maximizes what LiveRamp needs to grow its employee base from individual contributors to senior leaders.
  • Strategic thinker and also think tactically as needed.
  • Experience identifying and resolving issues independently, will take initiative even under unfamiliar circumstances. Strong bias for action and a “get stuff done” attitude.
  • Must be independent, results-oriented, and able to thrive independently in a fast-paced, sometimes ambiguous environment.
  • Demonstrated ability to review and enhance systems, processes and policies.
  • Strong stakeholder management skills, with ability to effectively engage employees, senior leadership, managers and HR Business Partners.
  • Possess a win/win interpersonal style; good sense of humor, yet have the tenacity and conviction to overcome conflict and organizational resistance.
  • Experienced or familiar with Learning Management Systems (LMS) administration.
  • Experienced with video conferencing technology for virtual trainings.
  • Comes into this work with a high degree of integrity and ethics.

Bonus Points:

  • Bachelor’s or Master’s degree in HR or OD
  • Global experience in talent management and organizational design and development is a plus.
  • Experience designing and delivering technical training.

Benefits:

  • People: Work with talented, collaborative, and friendly people who love what they do
  • Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues
  • Work/Life Harmony: Flexible paid time off, options for working from home, and paid parental leave
  • Whole Health Package: Medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and a fitness reimbursement up to $100 per month
  • Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead (U.S. LiveRampers)
  • RampRemote: A comprehensive office equipment and ergonomics program—we help you set up your home office (Home-based LiveRampers)
  • Location: work from the comfort of your home office, remotely (remote-eligible roles)

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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More Information on LiveRamp
LiveRamp operates in the Big Data industry. The company is located in San Francisco, CA. LiveRamp was founded in 2011. It has 1190 total employees. It offers perks and benefits such as Volunteer in local community, OKR operational model, Team based strategic planning, Dedicated diversity and inclusion staff, Diversity employee resource groups and Hiring practices that promote diversity. To see all jobs at LiveRamp, click here.
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