Instructional Designer at Epicor

| Austin, TX
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Description & Requirements
Instructional Designer (Learning Experience Designer- Global Onboarding and Learning)
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers' ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
About the Role:
The Learning Experience Designer oversees various aspects of Field Onboarding including developing project plans, monitoring and summarizing progress of projects, and working closely with internal and external stakeholders to ensure projects are completed on time and within scope.
What You'll Do:
  • Coach and mentor Talent Management & Learning team by designing standards and processes for consistency across all members.
  • Work closely with all internal and external stakeholders and subject matter experts within the business to understand and identify the target audience's training needs.
  • Create engaging learning activities and compelling course content that enhances knowledge transfer and retention.
  • Design training programs, classes, workshops, and online training.
  • Conduct instructional research and analysis on learners and contexts.
  • Apply tested instructional design theories, practices, and methods.
  • Visualize instructional graphics, the user interface, and the finished product.
  • Facilitate live or virtual training/courses.
  • Provide exercises and activities that enhance the learning process.
  • Create supporting material/media (audio, video, simulations, role-plays, games etc).
  • Decide on the criteria used to measure the learner's performance and develop assessment strategies.
  • Scope and design innovative learning experiences that produce the desired learning, behavior change, and business outcomes
  • Discern the appropriate blend of learning technologies, social learning, cohorts, vendors, change management, or simply curated content to maximize the learner experience
  • Stay current and provide thought leadership on continuous innovation in learning.
  • Lead and project manage cross-functional resource teams to meet business and learning objectives
  • Partner collaboratively with subject matter experts to round out knowledge where needed, while owning the quality and on-time delivery of the final product
  • Influence others to adopt the most effective learning experience/solution

What You Need to Succeed:
  • 2 - 3 years client-facing experience in Human-Centered Design / Design Thinking;
  • Bachelor's degree in instructional design, education, curriculum development or the equivalent in related experience required.
  • Experience in developing training and writing curriculum that reflects knowledge of adult learning principles, different learning/work styles and established instructional design approaches and processes
  • Experience working with and influencing employees and management at all levels in the enterprise.

Additional Skills That Could Set You Apart:
  • Exceptional written and oral communication and interpersonal skills for collaboration with clients and partners
  • Able to adapt quickly to changing needs and requirements, new technologies, new processes and standards in an environment of continuous improvement
  • Desired behaviors: build trusting relationships, be consultative in approach; curious, demonstrate persistence and resilience, and drive to get the right results.

Why You Should Click Apply:
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicor here.
"Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability or veteran status."
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks

What are Epicor Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications

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