JOB SUMMARY:

Provide professional, administrative, and secretarialsupport for the human resources function. Support and maintain HR systems,employee data, processes, policies, and procedures. Process employee information and maintainemployee records; ensure data integrity. Respond to employee inquiries.

ESSENTIAL JOB FUNCTIONS:

• Provide administrative and secretarial support for the ChiefHuman Resources Officer (CHRO). Serve asa liaison between CHRO, executives, managers, and visitors as required.
• Provide support with HR programs administration includingbilling reconciliation, invoice processing, and various systems audits.
• Provide administrative support and maintenance of HRsystems, data, processes, policies, and procedures. Respond to associateinquiries regarding all HR functions and programs.
• Schedule appointments and coordinate arrangements formeetings, conferences and trips making sure the CHRO meets theircommitments. Assemble necessary backgroundmaterial for meetings. Maintain personalcalendar for the executive.
• Draft confidential correspondence, edit documents, take andtranscribe minutes of meetings, and perform other administrative duties asrequested.
• Resolve problems requiring in-depth knowledge of companypolicies and procedures, and projects in progress. Take independent action on handling requests;determine the appropriate course of action, intervene when necessary, and actas a liaison between departments.
• Assist department with the talent acquisition process byconducting resume screening and phone interviews and scheduling furtherinterviews with both internal and external candidates.
• Coordinate data from a variety of sources for inclusion intechnical reports and presentations; perform independent research and prepareinformation for special projects as assigned. Interpret and relay company policy information; keep CHRO informed ofany deviation on items requiring personal attention.
• Develop and maintain both electronic and manual filingsystems. Retrieve information and correspondence on a daily basis to ensureimmediate access to file data for execution of executive's duties.
• Maintain logs and records of the CHRO's vacation schedule,and attendance records.
• Screen and direct incoming calls, correspondence andvisitors. Communicate with both internaland external customers. Route and answerroutine correspondence not requiring the CHRO's attention to ensure timely andaccurate response.
• Serve as the department's record's retention administrator.
• Perform other duties as assigned.

QUALIFICATIONS:

Minimum Education and Experience:

• A combination of education and related experience
• Four or more years experience supporting senior levelmanagement
• One to three years' experience in Human Resource
• Must maintain a high level of confidentiality andprofessionalism

Preferred Education, Additional Qualifications andExperience:

• Experience utilizing HR systems
• Previous experience in benefits administration, compensationand system administration

Required Knowledge, Skills, and/or Abilities:

• Ability to research data, identify trends and recommendappropriate actions
• Ability to work independently under general instructions andresponds to inquiries and questions associated with the executive's position.
• Strong attention to detail
• Knowledge of Human Resources policies and procedures
• Knowledge of laws and regulations relating to HumanResources
• Ability to work successfully in a matrix environment
• Demonstrated written and verbal communications skills
• Ability to exercise sound judgment
• Ability to establish and maintain strong workingrelationships with various stakeholders
• Ability to organize work efficiently to meet establishedtime and quality standards
• Good organization skills
• Good time management skills
• Proficiency with Microsoft Suite of products; i.e., Word,Excel, PPT, etc

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression.
The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf to view the "EEO is the Law" poster.

Other details

• Pay Type Hourly

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