Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
Epsilon is seeking a Human Resources Coordinator to participate in our New Grad Program. As an HR Coordinator, you work with HR Leadership and Business Leaders to implement corporate aligned talent strategies that enhance the employee experience while meeting the needs of the groups you support. Through active listening, sound advice and effective coaching, you build trusted relationships with leaders, managers and employees.
As a participant in the New Grad Program, you will have the opportunity to fast-track your career with Epsilon. The program includes an 8-week training curriculum (both professional & job specific training), a formal mentoring partnership, various networking opportunities (speed networking events, leader meet & greets, group lunches and social events), and long-term career guidance.
Responsibilities May Include (All or Some) Tasks Below:
HRIS and Metrics

• Keep the HRIS system up to date for you employee groups.
• Create and maintain HR files and documentation including personnel, contractor, and off site HR files.
• Utilize various HRIS reporting tools to create routine and ad hoc reports for your needs, and your clients' needs.
• Responsible for I-9 compliance including the review and maintenance of I-9 forms.
• Respond to Audit requests for documents and review and respond to data discrepancies.

Learning & Development

• Conduct on-Boarding Boot Camp.
• Implement on-boarding initiatives and conduct and organize new hire orientation for location.
• Facilitate internal events and programs as needed.

Employee Relations

• Focus on your clients; acknowledge and/or respond to inquiries from clients and colleagues within 24 business hours.
• Coach and advise employees on problem resolution; help them identify solutions and encourage them to constructively resolve conflicts. Escalate issues to HR leadership as necessary.
• Support managers in employee discipline actions; provide advice and counsel on verbal conversations and written documentation to ensure feedback and expectations are clearly communicated and understood by both manager and employee. Attend discussions as necessary

Talent & Performance Management

• Take an active role in the performance management process to ensure that employees receive timely, objective and actionable feedback.
• Monitor the progress of performance reviews to ensure 100% completion.

Qualifications:

• Bachelor's Degree in Human Resources, Business Management or other related field
• 0-1 years of experience working in a client facing, human resources role
• Excellent written and verbal communication skills.
• Strong knowledge of Microsoft Office - Outlook, Excel, Word, PowerPoint.
• Can analyze data and recommend changes based on the analysis.

• Drive programs and projects through to completion.
• Ability to manage multiple demands simultaneously and meet deadlines.
• Excellent problem-solving skills; strong ability to proactively identify and implement effective solutions.
• Solid understanding of business models, objectives, financial metrics, etc. used in decision-making; ability to build sound business cases to support initiatives.
• Applied knowledge of HR practices & principles and the laws and regulations affecting HR.
• Knowledge of HRIS systems preferred.

Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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