Human Resources Business Partner at thredUP (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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About thredUP
In 2009, thredUP set out to make used clothes the new normal and create a more sustainable future for fashion. The company designed a modern resale experience that took the work and risk out of thrift, and converted a generation of secondhand skeptics to fans. Sellers send clothes directly to thredUP by the bagful, and buyers shop quality-checked items from over 35,000 brands at steep discounts. To power this marketplace, thredUP built an infrastructure that has recirculated 100 million unique garments via proprietary technology, data and logistics. thredUP most recently expanded its platform with Resale-as-a-Service (RaaS) to power resale for the world’s leading fashion brands. As a circular fashion pioneer, thredUP is reducing fashion’s impact on the planet and unlocking economic value for consumers and brands alike.
About the role
As the HR Business Partner for our Operations team, you will need to think creatively and be comfortable handling employee relations without immediate support from other HR leaders. You will be an active member of the Ops Leadership team and will work closely with leaders to develop and mentor 500+ team members. You will thrive in this role if you like combining your business acumen and HR experience while maintaining a high sense of curiosity and sense of humor. You believe that good and impactful things can happen with your efforts and have the metrics to prove it.

While our distribution center may be open 24/7 - you may have to flex your schedule from time to time based on the needs of the business to be a true business partner. Oh, and did we mention that we are currently utilizing a 4 day work week to really emphasize the importance and value of work-life balance? When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the thredUP operations humming.

What Will I Do As an HRBP at thredUP?

  • Advise leaders and employees regarding company values, programs (benefits, pay and salary) administration and interpretation to ensure guidelines and procedures are handled consistently and timely
  • Drive retention efforts with leadership and partner with other thredUP HR leaders to collaborate on best practices
  • Proactively diagnose organization issues, and partner with the Director of People and other Ops leaders identifying strategic solutions and implement action plans
  • Facilitate and schedule new hire orientations, and exit interviews collecting feedback to promote insight and growth 
  • Oversee and implement HR procedures, programs, benefits, leaves, immigration and HR reporting while ensuring compliance with Federal, State and Local laws
  • Manage employee relations, conduct internal investigations and audits as necessary, process and approve terminations and support supervisors with corrective action process ensuring consistent approach and practices within the Distribution Center 
  • Assist in EEOC responses, employee surveys, and lead compliance efforts
  • TeamUP with Operations leadership to guide and oversee performance management processes 
  • Complete additional HR related administrative tasks as needed such as HR metrics, workers compensation claims, Safety and OSHA compliance, etc.

What We're Looking For

  • Excellent interpersonal skills and ability to establish trust and partner with a wide range stakeholders through outstanding oral/written communication skills
  • 5+ years human resources experience at a business partner level or above with focus on improving employee engagement and retention
  • Maintain confidentiality of information and work independently under pressure and in situations of ambiguity 
  • Experience with developing and coaching hourly employees and first-level supervisors to help build the future leadership bench 
  • A proven track record of professional and leadership growth

What We Offer

  • 4-day work week
  • Competitive salary (we leverage market data) + stock 
  • Employee stock purchase plan
  • Flexible PTO (take the time you need) + 12 company holidays (US Offices)
  • Paid Sabbatical after 3 years of full time employment 
  • Generous paid parental leave for new mothers and fathers 
  • Medical, dental, vision, 401k, life and disability insurance offered
  • We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth 
  • Voted “50 Most Innovative Companies of 2020”
  • RaaS - Finalist in Fast Company’s World Changing Ideas Awards 2021
  • 2021 FORTUNE Change the World Finalist

We believe diversity, inclusion and belonging is key for our team. 
At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. 

Our legal team made us spell this out…
Must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year criminal background check. We are proud to say thredUP is an equal opportunity employer.

More Information on thredUP
thredUP operates in the Fashion industry. The company is located in Oakland, CA, Phoenix, AZ, Scottsdale, AZ, Vernon Hills, IL, Duluth, GA and Mechanicsburg, PA. thredUP was founded in 2009. It has 719 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 18 open jobs at thredUP, click here.
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