Human Resources Analyst - Service Delivery and Strategic Programs at VillageMD

| Chicago, IL
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Join VillageMD as a Human Resources Analyst - Service Delivery and Strategic Programs!

Join the frontlines of today's healthcare transformation                                       

At VillageMD, we are looking for an Human Resources Analyst - Service Delivery and Strategic Programs to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we have partnered with many of today's best primary care physicians. We are equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We are creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

We are adding to our HR Service Delivery and Strategic Programs team and looking for an Analyst to join us in our mission. In this new role, you will partner with our HR Service Delivery and Strategic Programs team to gather, input, and audit employee data. As an integral member of our team, the Data Analyst will have a key role driving critical and time-sensitive processes to ensure compliance and superior customer service. 

How you can make a difference

  • Taking ownership of the data entry of all employee transactions in VillageMD HRIS system (currently, ADP Workforce Now) which includes processing, auditing, and entry of staff data while reviewing for accuracy and completeness
  • Running standard and creating basic to complex ad-hoc reports for internal HR team members
  • Maintaining tasks related to new hires and transfers; including, I-9 processing, memos, report tracking, compensation changes, etc.
  • Support employee HRIS data requests, data entry, and reporting, including login, registration and resetting access; employment verification; issue resolution
  • Maintain the Exit/Offboarding process; including, creating exit memos, answering basic questions, communicate with other departments to ensure timely and transparent coordination.
  • Receiving, reviewing, and processing all documentation pertaining to hiring, termination, and employee changes (e.g. leaves; supervisor, compensation, and company code updates) for entry into our HRIS systems and making recommendations for changes to business processes
  • Coordinating and assisting with user training of HRIS system
  • Communicate regularly with the payroll teams regarding requests and escalate any concerns with the request as appropriate
  • Ensure confidentiality of all Employee records in compliance with HIPPA and internal policies.

Skills for success

  • A willingness to learn on your own and take initiative within a growth environment
  • Strong research, writing, analytical and critical reasoning skills
  • The ability multi-task and to be flexible in an ambiguous and dynamic environment
  • An inclination towards team-based work product and results
  • A low ego and humility; an ability to gain trust through strong communication and doing what you say you will do

Experience to drive change

  • Bachelor’s degree required
  • Intermediate Microsoft Suite including Word, and PowerPoint
  • Advanced Excel, including ability to manipulate data using VLOOKUP and pivot tables. Also create dashboards that validate and visualize data and support data clean-up and reporting
  • Experience with Tableau and/or PowerBI desired
  • Analytical skills, attention to detail, critical thinking, time management and the ability to problem solve in a logical manner
  • Excellent customer service and communication skills, including ability to interact and effectively communicate within the organization and with external vendors (both verbal and written)
  • Ability to work in a team environment and maintain confidentiality is critical
  • Experience with HRIS systems, including entering data, customizing fields, running reports, working with vendors, etc.
  • Genuine interest in or connection to the healthcare industry
  • Desire for process improvement, including streamlining of workflows and handoffs across functions and/or applications

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Explore your future with VillageMD today.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.


Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.


Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.


Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

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