Overview

As an HR Advisor, you'll be a member of the bank's HR Advisory Services team. This position provides consultative Human Resources guidance to Bank managers and associates. Also, the role educates on regulations, policies and standards, and best practices to address a variety of business matters. The advisor supports personnel management and identifies emerging risks. Additionally, this position serves as a central point of contact for inquiries, encouraging self-service and understanding of HR policies, standards, and procedures. Lastly, the advisor prepares disciplinary actions and advises managers with respect to the performance management process.

Responsibilities

• Advisory Services - Interprets HR policies, standards, and procedures for managers and associates. Advises associates on workplace relations and ethical issues. Coaches managers on employee relations, engagement, and performance management. Provides support on disciplinary actions, improvement plans, annual performance plans, and other personnel functions including impact analysis and preparation of packages. Conducts investigations into potential violations, escalating as necessary.
• Education - Assists in the understanding of HR policies, standards, and procedures to encourage self-service for general inquiries. Builds manager and associate capability through coaching and consultation.
• Risk Mitigation - Evaluates HR inquiries, matters, and investigations for compliance with all applicable policies, standards, procedures, and regulatory requirements. Identifies risk trends and emerging issues, and supports remedial actions to address identified issues. Maintains confidentiality and sensitivity to reduce business risks.
• Business Development - Assists in developing standard operating procedures, internal controls, and self-service opportunities. Supports continuing integration of HR Advisory Services and self-service on the HR Portal into the Bank.
• Collaboration - Engages with key stakeholders to manage reporting, prepare necessary documentation, and support business objectives. Fosters communication between managers and associates.

Qualifications

Bachelor's Degree and 1 years of experience in Employee Relations.

OR

High School Diploma or GED and 5 years of experience in Employee Relations.

Additional Requirements:

• Knowledge of employment laws and regulations.
• Technical acumen with HR systems.
• Business acumen / knowledge
• Detail oriented
• Communication skills - interpersonal
• Computer skills - MS Office

Preferred Qualifications:

• First Citizens Bank experience.
• Bachelor's Degree.
• PHR/SPHR and/or SHRM-CP/SHRM-SCP.