HR Operations Partner, Remote at Delaware North

| Buffalo, NY
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The Opportunity

We are seeking a remote Human Resources Operations Partner to join our HR operations team in support of our global HR shared services strategy. In this role you will provide highly efficient and compliant operational support to the HR team, business leaders, and associates.

At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more .

  • Understand associate and manager needs for HR support and translates that understanding into effective service delivery.
  • Set the tone and service level for HR Operations, modeling the desired associate experience.
  • Manage completeness of associate data through workflow form initiation and approval.
  • Complete front-end payroll inputs and generates payroll files on specified payroll dates.
  • Monitor and improve associate interaction and data transactions for quality, accuracy, and completeness.
  • Ensure service levels are met or exceeded and all operation metrics are trending in a positive direction.
  • Demonstrate an understanding of employment compliance matters and methods to mitigate risk.
  • Ensure that service delivery supports and enables compliance; provide first level support for compliance issues and background adjudications.
  • Collaborate with the Human Resource Centers of Excellence, HR business partners, and business leadership to ensure quality, consistency, and coordination.
  • Build and maintain internal networks to aid in effective service delivery.
  • Manage the associate lifecycle process from acceptance through end employment including new hire onboarding.
  • High School diploma or GED required; Bachelor's Degree in HR, Business, or simialar strongly preferred.
  • Minimum 1 year of experience in a related position with emphasis on quality service delivery to an operating business.
  • 2 plus years' operations experience in hospitality or related industry.
  • Agile in thinking and approach; self-driven and resilient.
  • Ability to work independently.
  • Knowledge of HR tools and platforms.
  • Independent problem solving and analytical abilities.
  • Strong interpersonal and communication skills.
  • Knowledge and experience in the hospitality and or foodservice industry strongly preferred.
Who We Are

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
More Information on Delaware North
Delaware North operates in the Food industry. The company is located in Buffalo, NY, Milwaukee, WI and St Paul, MN. Delaware North was founded in 1915. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 72 open jobs at Delaware North, click here.
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