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Dania Beach, FL

HR Operations Analyst at Chewy

| Dania Beach, FL
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Our Opportunity:

Chewy is seeking a HR Operations Analyst with high level accountability to join our growing team in our Dania Beach Headquarters. The incumbent will play a key role in managing Chewy’s overall HR incentive programs, supporting company-wide sites and executing high quality work while meeting business initiatives that comply with state, federal and local regulations and are aligned with the company guiding principles.

The incumbent will represent HR Operations and cross functionally collaborate closely with other business segments, including Directors, VP and C-suite team members to analyze key metric data for potential improvements and to provide guidance, knowledge and support, including automated systems of HR. The incumbent will also drive the development of tools and technology to improve compliance, enhance service levels and identify strategic opportunities and objectives

What you'll do:

  • Own and administer Chewy’s Incentive program impacting entire organization, being the subject matter expert that includes accurate calculations, creating new or updating existing incentives, achieving Sr Leadership approvals, audits and quality handoffs to payroll team. Heavily partnered with Payroll team and highly accountable for quality and accurate work. Kronos experience and knowledge are crucial to the success of the incentive program.
  • Oversees and facilitates the wage schedule process, working cross functionally with sites to ensure companywide standardization. Working with Directors of the sites and Compensation on structure and approval of wage schedule. Auditing all sites on a quarterly basis for compliance and Chewy’s standard operations.
  • Analyze and audit HR records for accuracy, compliance and identify any reoccurring errors or anomalies, working closely with the Compliance and Legal team. Determine root cause and implement best practices and solutions for improved workflow and business process. This includes wage reviews, incentive preparation/audit for payroll processing, HR business process flows, and other data as needed in accordance with Chewy’s policies.
  • Act as the HR representative for Directors, VP and C-suite for escalated cases and work with the appropriate team or leadership to resolve any discrepancies, improve business processes and provide key metrics and dashboards.
  • Lead and support HR software upgrades, design, implementation, functional testing, and data validation to ensure quality solutions and that all HR and Absence modules are meeting organizational and compliance needs.
  • Develop and deliver extensive knowledge of all business processes, policies, and system configuration in the Human Capital Management System. Create process driven documentation and training for HR and end users on system functionality and procedures.
  • Lead and support various projects and company initiatives. Independently prioritize and accomplish high volume multiple tasks within established time frames.

What you'll need:

  • Bachelor’s Degree or equivalent in Human Resources or a related field.
  • 2-4+ years’ experience in HR software system; ideally Workday, ADP Workforce Ready or Kronos.
  • Demonstrate an analytical, methodical, and creative approach to resolving issues.
  • Proficient use of a variety of computer software applications, especially Excel.
  • Accurate and detail-oriented with excellent problem-solving skills.
  • Exceptional customer service focus, professional interaction from front-line to executive level.
  • Must be able to prioritize work and multitask in a fast-paced environment.
  • Ability to maintain confidentiality in handling sensitive and personal information.
  • Must be effective working independently and in a team environment.
  • Customer service orientation with an emphasis on accuracy, responsiveness, and clear communication.
  • Position may require travel
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.


Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!


Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.


Senior Integrated Marketing Manager

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