HR Manager
SmartFinancial offers smarter insurance products, delivered by people and powered by technology.
We are a technology company that’s shaking up the insurance industry one policy at a time. SmartFinancial has revolutionized the insurance-buying experience with a transparent insurance-technology platform that pairs people with the right insurance carrier.
Founded by a team of insurance and technology experts, SmartFinancial focuses on delivering measurable results and exceptional customer service. We provide a similar resource for insurance partners as they adopt the new technology platform to reach the right consumers. SmartFinancial operates an innovative real-time marketplace that gives insurance clients the ability to optimize marketing campaigns and maximize ROI.
We are experiencing a tremendous amount of growth, and we are looking for an HR Manager to join our team. In this role, you would be responsible for the employee on/offboarding, benefits administration, payroll support, and other HR projects. You’ll be responsible for creating policies, processes, and documents. Our ideal candidate is self-motivated, has a can-do attitude, and is passionate about supporting the growth of an innovative technology company.
Duties and responsibilities:
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
- Implements new hire orientation and employee recognition programs.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Responds to external inquiries and requests for information
- Attends and participates in employee disciplinary meetings, terminations, and investigations.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Respond to internal and external inquiries and requests for information
- Performs other duties as assigned.
Required skill and abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment-related laws and regulations
- Proficient with Microsoft Office Suite or related software. Paychex experience a plus
- Outcome-oriented 'doer' who enjoys rolling up your sleeves and doing what needs to get done
Education and experience:
- Bachelors degree in Human Resources, Business Administration, or related field required
- 3 to 5 years of human resource management experience preferred
- Prolonged periods of sitting at a desk and working on a computer
Physical requirements:
- Must be able to lift 15 pounds at times
- Must be able to report to work in our Costa Mesa office daily
- Must be able to access and navigate each department at the organization's facilities
We’re a team of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together. We’re always looking for excited, dedicated people to join our team. SmartFinancial has been named one of the “Best Place to Work” in Orange County four years in a row!