Role Overview:
Support EXPs in highly sensitive P&C and Employee Relations issues, including analyzing data from various internal systems; approving case adjudication; proposing remedial action based on investigation findings; production of thorough investigation documentation Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues Partner to engage in continuous improvement of communication vehicles and practices Consult and collaborate with business partners, P&C, Legal teams, and 3rd Party Vendors on complex employee investigations
Successful candidates will also demonstrate:
Passion for Talent Management and the Central Investigations processes The ability to understand business goals and recommend new approaches, policies and procedures to drive continuous improvement Strong data and analytical skills Experience with rapid and complex changing work environments Being an enthusiastic team player with a strong drive to create a positive work environment The ability to think big but also not be afraid to "roll up your sleeves" A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions The ability to manage multiple priorities simultaneously, have a bias for action - orientated on results Must be able to interface at all levels of the organization Passion for innovative HR solutions and process improvement An ability to independently manage assigned casework, bringing investigations to closure rapidly and definitively Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues Partner to engage in continuous improvement of communication vehicles and practices Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment The individual also will work re-actively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time.

• 5+ years combined human resources, labor relations, investigative, or legal experience, and demonstrated passion for employee relations, labor relations, investigations, or labor/employment law with an emphasis on labor and employee relations work
• Proficient understanding of federal and state employment and labor laws
• Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
• Prior experience supporting hourly employee client groups Technically proficient in Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint Bachelor's degree required


Preferred:


• Experience in manufacturing/distribution/call center environment
• Experience in conducting investigations virtually
• Advanced degree, JD, AWI-CH, or other specialized training in labor/employee relations a significant plus Strong evidence of career development and/or evidence of superior performance in previous roles

Benefits
We want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.
We also offer:
-Gopuff employee discount
-Career growth opportunities
-Internal rewards programs
-Annual performance appraisal and bonus
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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