Big Health
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Remote

HR Generalist - People & Programs at Big Health

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At Big Health, our purpose is to help millions back to good mental health. We do this by creating digital therapeutics: fully automated yet highly personalized programs that are scalable and clinically proven to work. Our programs harness the intimacy of the human voice and the power of animation to engage and entertain while delivering complex concepts to help our users overcome their unique mental health challenges.

Big Health is a remote-first company - we are headquartered in San Francisco and have a distributed team across the US and the UK. This role can be based anywhere in the US. Join us!

To learn more about working at Big Health, please go to Built In and Glassdoor.

As an HR Generalist you will:
As an HR Generalist at Big Health you will be an important member of the HR team. In 2022, we plan to double our headcount, and as the HR Generalist you will support the company as we grow to that ambitious goal! No day will be the same, but you will have autonomy in the following areas: 
- Onboarding all new hires and Offboarding employees leaving the company in the US & UK
- The infrastructure of the performance management process, including the set up the entire process in our Performance Management System, Lattice
- Initial drafts of HR policies to ensure compliance with local & federal laws 

Additionally, this HR Generalist role will be focused on supporting the people & programs side of HR Operations. You will assist the Director of HR Operations with the following: 
- Managing the Employee Handbook Our weekly kick off meeting, Hello Monday
- Overall career pathing of employees at Big Health
- Planning our annual Summit meetings
- Managing the Big Health Working Location Policy
- As always, the startup landscape is ever changing, and this role will get to be a part of ad hoc projects as we work together to support the entire employee lifecycle.

In order to be successful in this role, you will need:

  • Previous experience in Human Resources 
  • High EQ and ability to empathize with the employee to design an amazing employee experience
  • Ability to prioritize tasks
  • Ability to work in a collaborative environment
  • Ability to act with integrity, professionalism, and confidentiality
  • Start Up Experience preferred
  • HR Certification (SHRM-CP, PHR, etc) not required, but a major plus

Life at Big Health

  • Be part of a team that includes clinical psychologists, software engineers, business leaders and even a former professional magician [shh… it’s a secret] 
  • Surround yourself with the smartest, most enthusiastic and dedicated people you’ll ever meet, but who listen well, learn from their mistakes and when things go wrong, generously pull together to help each other out 
  • Check out our values - they’re a living, breathing part of our culture
  • Enjoy benefits including a generous vacation policy, professional development fund, flexible working locations and more
  • Competitive salary packages including stock options



Because we are on a mission to bring millions back to good mental health, we believe it’s essential to reflect the diversity of those we intend to serve. We’re an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect.

Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Big Health participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Big Health does not use E-Verify to pre-screen applicants.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SalesforceCRM

What are Big Health Perks + Benefits

Culture
Friends outside of work
Team based strategic planning
Open office floor plan
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning

An Insider's view of Big Health

What's the biggest problem your team is solving?

We are constantly designing and developing new ways to reach and connect with people who are looking for help with their mental health. Whether it's designing messaging that resonates or creating custom illustrations that are eye-catching and engaging we leverage design to shape the future of mental health care.

Neil

Creative Director

What makes someone successful on your team?

Work with leading clinical experts in mental health to take the best scientifically proven techniques, break them down into their core components, and then build them back up into compelling digital experiences that anyone can use. Doing this well requires a deep empathy for people and how they experience mental health, strong cross-functional coll

Lily

Director of Product Design

What unique initiatives do you have that encourage innovation?

Working with regulators on both sides of the Atlantic to shape the future of digital healthcare - we're in on the ground floor and helping to shape policy!

Brandon

Founding Engineer / Security, Privacy, and Compliance Officer

How has your career grown since starting at the company?

I was hired as a recruiting coordinator and very quickly moved into full-cycle recruiting. That was possible because of the team. Our VP of Engineering took the time to train me himself on hiring for the Engineering roles. After 18 months I was given the opportunity to work on marketing projects and then made the move fully to that team.

Lauren

Marketing Manager

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