Notarize
We create user-friendly products to serve the most important & stressful moments in people's lives
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Head of Total Rewards and People Operations at Notarize (Remote)

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At Notarize, we’re pulling the future closer, bringing industries like real estate, automotive, and financial services into the digital age. We’re the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions. 
We’re proud to play an integral role for our customers -- from individuals to major enterprises -- in making life’s most important moments better. 
 
Our business has grown exponentially (over 600%!) in the past year. In September 2021 we came in at #114 on Inc.’s list of the 5000 fastest-growing companies in the nation. We raised an additional $130 million in Series D funding in March of 2021 -- backed by industry behemoths like Capital G/Google, Citi, and Wells Fargo -- and we recently announced a major strategic partnership with Adobe.
 
Notarize is the pioneer and market leader in Remote Online Notarization (RON), and we’re building the team that will operate a critical platform in tomorrow’s fully-remote economy. Come join us!
 
Notarize is proud to be a fully-distributed, remote-first team. Employees can work from anywhere in the United States -- all 50 states and D.C too.


Notarize is looking for a Head of Total Rewards and People Operations to set a bold vision for compensation and benefits, execute our HR operations roadmap and lead these functions day-to-day. Your attention to detail, drive for innovation, customer focus, and proven change management capability will enable the daily operations and the smooth implementation of new initiatives at Notarize. 

We’re looking for a thoughtful and intentional leader, with a passion for their craft and the human experience. You are both an expert and a student, driven to learn and create something uniquely Notarize anchored in best practice. Comfort with ambiguity and speed, a deep connection to the Notarize mission and positive spirit will complete the successful candidate.

You will serve as a key member of the people leadership team, owning strategic initiatives and enabling a team to enhance the employee experience and drive business results.

What you'll do as our Head of Total Rewards and People Operations:

  • Design, develop and manage all compensation and benefits programs, people operations functions and our HR tech stack.
  • Lead and administer the compensation and benefits function to ensure programs such as compensation, bonus programs, recognition, health, and wellness benefits are competitive, valued, and aligned with Notarize’s culture, business strategy and financial plans.
  • Continuously innovate our total rewards offerings to drive engagement and realize efficiency; taking into account the competitive landscape and talent market.
  • Oversee improvement of workflows and processes; drive efficiency and automation where possible.
  • Lead the Total Rewards education of the internal Notarize community; develop impactful assets to demonstrate our value proposition externally. 
  • Develop data insights to enhance strategy and impact; design and distribute reporting to share progress and key milestones to organization.
  • Partner closely with peers within human resources, adjacent functions (legal, finance, etc) and leaders across the company to develop and execute effective programs and workflows.
  • Build strong partnerships with Support our People operations team in driving solutions and meeting the needs of an ever evolving workforce.
  • Manage job leveling, salary surveys, and market analysis in order to make comprehensive recommendations. Understand current and emerging market trends to identify potential opportunities and gaps.
  • Manage and provide oversight of our benefits partner for renewal and the open enrollment process, including partnering and negotiating with external vendors, preparing communications for employees, and working with the CPO to ensure employees are well informed and engaged. 
  • Evaluate all current tools and systems to determine the best approach to scaling people processes in the direction of self-service and automation. Partner with peers to ensure systems and tools are implemented seamlessly.

What we're looking for:

  • Someone who leads with a big heart and a big brain.
  • A servant leader with a no task too small, no picture too big mindset.
  • 10+ years of relevant human resources/people operations/total rewards experience, ideally in a hyper growth technology/computer software environment.
  • 5+ years of management experience, demonstrated track record of developing, coaching, and mentoring teams.
  • Deep knowledge of solutions, systems and tools of the trade.
  • Ability to successfully perform without a net - execute in a dynamic, fast-paced environment, with limited infrastructure. 
  • Capacity to be both strategic and operational - from the visionary to the hands-on.
  • Ability to handle sensitive and confidential situations with tact and diplomacy.
  • Demonstrated strength in:
  • Analytical and creative problem-solving skills that lead to quality decision making
  • Consulting and communication skills with the ability to influence and negotiate
  • Interpersonal relationship building with diverse teams; ability to support and influence leaders at all levels of the company
  • Business acumen and desire to learn the intricacies of Notarize’s business
  • Project management - well organized, plans effectively, meets deadlines and commitments
  • Storytelling - building a compelling narrative and passion for sharing the Notarize story.
  • Commitment to diversity, equity, and inclusion

Some of our benefits:

  • Competitive salaries & equity
  • Heavily subsidized medical, dental, and vision
  • 401k with 4% match
  • Unlimited PTO & flexible work schedules
  • Fully-distributed team: work from anywhere in the U.S.
  • Paid parental leave
  • Annual budget for personal learning & development
  • Small, cross-functional teams
  • Strong emphasis on collaboration & mentorship
  • Paid lunches (through Grubhub) + regular Lunch & Learn sessions

Our core values:

  • Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth. 
  • Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.
  • Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences. 
  • Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.

Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • KotlinLanguages
    • RubyLanguages
    • SwiftLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
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What are Notarize Perks + Benefits

Culture
Partners with Nonprofits
Recently we've partnered Friends of the Children, a group that works to provide underprivileged students with the tools and equipment they need for a better homeschooling experience.
Friends outside of work
Intracompany committees
Beyond our DEI group, Notarize has a variety of committees for managing fun activities, holiday-themed parties, and corporate giving.
Daily sync
Team owned deliverables
Diversity
Diversity Employee Resource Groups
Our DEI group is involved with a number of important initiatives at Notarize, including recruiting, education & training, mentorship, and corporate giving.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Notarize pays 90% of the premiums for dental coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Vision Benefits
Notarize pays 90% of the premiums for vision coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Health Insurance Benefits
Notarize pays 90% of the premiums for medical coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Life Insurance
Wellness Programs
Employees have $100/month to spend on anything they need for their well-being, from office equipment to yoga classes to meditation apps.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are able to invest pre-tax dollars in a 401k plan through TransAmerica.
401(K) Matching
4% match which vests immediately
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
in addition to our regular PTO, employees also receive "Pandemic Time Off" - employees are *required* to take off at least one day per month, to take care of themselves & their families.
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Some Meals Provided
Employees get $30 through Grubhub every 3 weeks.
Recreational Clubs
There are non-work Slack channels that cover everything from music to pets to fantasy sports to boba tea. In non-pandemic times there are also yoga/exercise/running clubs that meet IRL.
Fitness Subsidies
Home Office Stipend for Remote Employees
Employees have $100/month to spend on anything they need for their well-being, from office equipment to yoga classes to meditation apps.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Lunch & Learn sessions are held every 2 weeks throughout the year. Anyone can sign up to present, anyone can attend, and they are recorded so if people are busy they can watch them later.
Promote from within
Mentorship program
Continuing Education stipend
Any Notarize employee, after one year of service, has access to $500 per year to put towards career/position-oriented events, classes, and other approved learning opportunities.
Time allotted for learning
Paid industry certifications

An Insider's view of Notarize

How would you describe the company’s work-life balance?

Leadership makes work-life balance a priority so that employees feel comfortable doing the same, which is really refreshing and so necessary, now more than ever. For example, we’re required to take a “Pandemic Day” every month (on top of any PTO we might also take). It’s a great way to ensure we recharge at a time when burnout is real.

Alexandra

Senior Customer Success Manager

What's the biggest problem your team is solving?

My team has been working to enable multiple signers in different locations to sign together in the same notary meeting. It's been quite challenging to implement technically and in a legally compliant way. It's exciting to be able to offer the flexibility of signing together, apart, especially in today's increasingly remote world.

Steph

Product Designer/Manager

How do you make yourself accessible to the rest of the team?

More than just being available, I've made a conscious decision to be extremely transparent about my own capabilities, struggles, background, etc. I hope this makes me more approachable and creates a culture where people can be open, honest, and supportive.

Pat

CEO

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