Head of People Operations at Roofr (Remote)

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We’re growing quickly, and we’re looking for exceptional people to join us on this incredible journey. 

We are obsessed with building the most trusted roofing platform in the world so our customers can power their growth with intelligence. Roofr is the all-in-one sales toolbox for roofers, including instant customizable aerial roof measurements with a drone, satellite, or blueprints imagery! In addition, our clients have the ability to immediately create visually stunning, robust and automated proposals that help create a great client experience leading to a higher close rate. Our future roadmap is clear and filled with exciting products such as payment processing, consumer financing, workflow automation, and more!

Our Mission is to ensure every family has access to protect their home with an affordable roof. We have amazing culture, great founders, and strong financials (profitable unit economics, strong revenue growth and best-in-class company metrics - including CAC payback of a few months!!). This is a great opportunity to be a part of an extraordinary start-up that is already successful, yet early enough to offer its team members significant growth, equity, and an opportunity to make an impact.

As the Head of People Operations, reporting to the CEO, you will be a pillar of culture, champion of employee experience and help lead the efforts in making Roofr a top destination employer. Yes, you will build processes, policies and ensure we are compliant, but you will be so much more! You will have the opportunity to build the People Ops foundation from the ground up, being one of the most impactful members of our company.
 
What You'll Get to Do:
  • Build and implement a People strategy that supports Roofr’s growth plan
  • Act as a strategic leader in regards to employee engagement, retention, organizational development, talent development & organizational culture
  • Identify headcount needs & work closely with Talent Acquisition to launch those job requisitions
  • Work closely with Talent Acquisition to ensure smooth onboarding of new employees
  • Provide leadership training to management and executive teams
  • Lead, coach and develop the People Operations team
  • Implement KPIs & analyze people metrics and to drive our decisions
  • Champion and build the Roofr culture
  • Help maintain an environment where employees feel appreciated, love coming to work, and feel they are always growing!
  • Inherit 2 talented People Ops team members and help facilitate their growth and support their areas of expertise
  •  

What You'll Bring to the Role:

  • 5+ years of experience managing an HR/People team, ideally in a high velocity growth environment
  • Experience building out global processes and policies to scale
  • Experience leading a People team in a remote environment
  • Demonstrated ability to scale global teams, while maintaining team culture and engagement
  • Deep understanding of People Operations best practices
  • Strong knowledge of People Operations technologies and analytics
  • Startup experience is a huge plus

Who You Are: 

  • You are a servant leader
  • You are an active listener
  • You are empathetic and have a strong sense of the feelings of another person
  • You are a strong communicator
  • You have strong interpersonal skills and emotional intelligence
  • You are a critical thinker who doesn’t settle for the status quo
  • You are passionate about people and employee experience
  • You sweat the details

What we offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Start your journey with Roofr with 1 week of paid vacation
  • 1 Friday off per month (we call those our laundry days!)
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career
  • Competitive compensation and equity
  • Remote-first culture with home office set-up & internet reimbursement
  • Holistic health benefits from day 1;and wellness benefits: Company-paid medical, dental, and vision
  • Monthly coworking space reimbursement
  • Even if we are remote, we still manage to host 2 killer retreats per year and great team building activities!

At Roofr, we celebrate individuality and uniqueness. Roofr is proud to be an equal opportunity employer. We are committed to building an organization that empowers inclusion and diversity. We encourage candidates and employees to be true to themselves and express all aspects of their identities. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.


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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
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Birmingham, AL
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Other US Location
Palm Bay-Melbourne-Titusville
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Wilmington, NC

Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • LaravelFrameworks

An Insider's view of Roofr

What’s the vibe like in the office?

We are a 100% remote company, but when people do come to the office it's fun and collaborative! The office is beautiful, there is a lots of room and space for everyone. When people are here, helping each other and working side by side, it's my favorite thing!

https://www.linkedin.com/in/nicholas-capobianco-45b403151/

Sales Lead

What are some social events your company does?

Roofr puts on several in-person and virtual events every year so our remote team can get to know one another. We have in-person retreats in lake country in Ontario, holiday parties in Toronto, and virtual events like trivia and scavenger hunts. Having the opportunity to get to know one another beyond the workday is so important for our culture.

Sarah Young

Program Operations Manager

What are Roofr Perks + Benefits

Roofr Benefits Overview

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

Start your journey with Roofr with 1 week of paid vacation
1 Friday off per month (we call those our laundry days!)
Flextime, recognition, and support for autonomous work
Company week long shutdown during Christmas
Flexible time off with ample learning and development opportunities to continue growing your career
Competitive compensation and equity
Remote-first culture with home office set-up & internet reimbursement
Holistic health benefits from day 1 and wellness benefits
Company-paid medical, dental, and vision
Monthly co-working space reimbursement
Even if we are remote, we still manage to host 2 killer retreats per year and great team building activities!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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