Chewy
We're on a quest to help people connect through pets.
Dallas-Fort Worth, TX

Director, Human Resources Business Partner (CS) at Chewy

| Dallas-Fort Worth, TX
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Our Opportunity:

Chewy is on a mission to be the most trusted and convenient online destination for pet parents (and partners), everywhere.  To fulfill that mission as a Director, Human Resources Business Partner in Hollywood, FL, you will work with senior leaders to drive organizational effectiveness and talent engagement with an emphasis on leading growth initiatives at scale, while enabling leaders to build, lead, and develop a diverse, high performing team.  As the listening mechanism to and from the business, you will drive engagement, performance management, and leadership / career development initiatives all in an effort to inspire our people to love where they work. To be successful, you must be both strategic and hands-on, motivated by the challenge to build HR solutions to scale, and dedicated to creating customer-centric approach that ensures Chewy's long term success.

What You’ll Do:

  • Create and execute HR strategy for a multi-site, Customer Service client group that drives a high-performing, highly engaged culture
  • Partner with senior business leaders to collaboratively execute on the long-term vision for key talent initiatives that consistently improve effectiveness and help us achieve our overall business goals
  • Execute long-range growth planning that impacts the engagement, performance, leadership development and retention of our workforce.
  • Engage with HR Centers of Excellence and senior business leaders to build and execute timely, effective, and scalable people programs and processes which will support the business. These include (but are not limited to) team member relations, leadership development, talent review and assessment processes, succession planning, organizational strategy and design, role-based competency development, etc.
  • Collaborate with leaders to understand and anticipate hiring and development needs against the capabilities needed to deliver business objectives and support overall business goals
  • Interpret internal and external data to make risk-based business decisions and recommendations that align with the organization's level of risk tolerance
  • Drive future organizational design and change management initiatives to help maintain a high-performing, motivated, and impactful team
  • Manage and develop a team of HRBP professionals for supported client groups

What You’ll Need:

  • 10+ years of progressive HR Business Partner experience in fast-paced, high rate-of-change environments
  • Bachelor’s degree or relevant experience in lieu of education and appropriate HR certifications
  • The proven ability to influence and drive change with senior leaders in a scaling organization, aligning the people strategy with business goals and growth
  • Proven success in delivering high-impact people operations programs around performance management, culture, team member engagement and leadership development
  • Position may require travel

Bonus:

  • Master’s degree in relevant field and appropriate HR certifications
  • SHRM or HRCI certification
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.

Heather

Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.

Victoria

Senior Integrated Marketing Manager

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