Overview

The Talent Operations Coordinator will provide one-on-one support to all new hires and internal users including HR, Recruiters, and Hiring Managers, managing all day-to-day onboarding processes to ensure employees complete onboarding in a timely manner and with the best candidate experience possible. Coordinators will also process transfers and redeployments in the HR system of record, conduct regular hiring/transfer/redeployment audits, and collect data for analytics and reporting.

This is a remote (work from home) position.

Responsibilities

Essential Functions:

• Processing new hires
• Ensure positive candidate experience, acting as their guide through the process
• Quickly resolve escalations, while maintaining compliance
• Maintain end user training documentation, as assigned
• Administer company onboarding process (e.g., systems, screenings, I-9, data accuracy).
• Conduct data and process audits, as scheduled
• Collect data for analytics and reporting, as assigned
• Ensures data privacy at all times
• Meeting the physical requirements - listed below
• Other duties as assigned

The incumbent(s) in this position should exhibit the following Acosta values:• People Minded - Must show dignity and respect to all people• Integrity - Must exemplify the highest degree of ethical behavior• Results Oriented - Must show passion, pride and commitment to succeed• Trust - Must be honest, sincere and confident• Teamwork - Must build trusting relationships• Innovation - Must progress through a combination of creativity, common sense and vision• Balance - Must maintain an optimistic attitude and keep perspective on what is important in life.

Qualifications

Education Requirements:

• High School Diploma/GED

Work Experience Requirements:

• Minimum one (1) year of experience in Talent Acquisition or in a customer-focused call center
• Experience using computer systems to track progress on assigned work
• Experience following operational processes to complete work accurately, every time

Knowledge, Skills and Abilities Requirements:

• Excellent verbal/written communications and customer service skills
• Demonstrated proficiency with Microsoft programs
• Ability to follow instructions and processes for every transaction
• Ability to examine, discover, and report breaks in HR processes

Acosta Sales & Marketing is an Equal Opportunity Employer

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